Thank you for your patience. The Blackboard app outage is now resolved. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first need to...
At 4:45 p.m., ITS became aware of a Blackboard Learn Ultra authentication outage. This is affecting students’ ability to login to the Blackboard mobile app. ITS is diligently working towards a resolution. Until this is resolved, users on a mobile device will need to switch to a browser, or switch to a laptop or desktop...
Megan Barber, third-year student pharmacist, was awarded the inaugural Anna (Filippelli) and James Purdum Family Endowed Pharmacy Scholarship. This scholarship recognizes third- or fourth-year student pharmacists within Drake University’s College of Pharmacy and Health Sciences (CPHS) who are first-generation students. As a Drake student, Barber has maintained a high GPA and asserted herself as a leader in student organizations. She is the treasurer of...
Following the change to Single Sign On (SSO) for Blackboard on November 21, an error was discovered preventing Drake users from remaining logged in. ITS has now resolved this error. To ensure that you have the correct certificate for logging into campus services, like Blackboard, please log out of myDrake (by going to your photo...
Thank you for your patience. ITS has now resolved the support center phones outage. If you continue to be unable to call the support center at 515-271-3001, please visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first need to be signed...
On Sunday morning, Nov. 21, ITS changed the sign in method for Blackboard Learn, Panopto, and Zoom. You now need to use your myDrake login credentials to access these systems. NOTE: For anyone without a current drake.edu email, you will use your nine-digit Drake ID@drake.edu as a username. Example 123456789@drake.edu. See further instructions at Signing in to Microsoft-connected...
On Sunday morning, Nov. 21, ITS will be changing the way you sign in to Blackboard Learn, Panopto, and Zoom and you will see a different login screen. You will need to begin using your myDrake login credentials to access these systems. NOTE: For anyone without a current drake.edu email, you will use your nine-digit Drake ID@drake.edu...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
As of 9 AM CST the Blackboard Learn Ultra performance issues have been resolved by the vendor. If you continue to be unable to experience performance issues with Bb Learn Ultra, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting...
Thank you for your patience. ITS is still investigating performance issues with Blackboard Learn Ultra, and we are still working with the vendor to resolve outstanding issues around assignments and display issues. We will keep you posted regarding our progress and will let you know when this outage has been resolved. Thank you for your...