Due to additional upgrades needed, database maintenance will be from 6 a.m. to 12 p.m. this coming Saturday, Oct. 23 instead of the earlier advertised time of 6 to 9 a.m. This will affect your ability to log into Drake systems including Blackboard, Self Service/MyDUSIS, Banner Admin pages, Touchnet, Starfish, and Bulldog Bucks (adding funds...
Author: Becky Klein (Becky Klein)
Reminder: ITS routine database maintenance on Saturday
Database maintenance will be from 6 to 9 a.m. this coming Saturday, Oct. 23. This will affect your ability to log into all Drake systems including email, myDrake, MyDUSIS, Blackboard, and Banner. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
Duo Prompting Issue
ITS was made aware this morning that some users were being prompted to authenticate to Duo more than usual when accessing Microsoft applications. ITS has resolved this issue and you should not be seeing any extra prompts. If you continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its for...
Campus Network Outage on Sunday, Oct. 17 from 10 p.m. to 12 a.m.
ITS is making required updates to the core network and wireless controller system. As a result, access to the campus eduroam network (wired and wireless) will be intermittently unavailable on Sunday, October 17 from 10 p.m. until 12 a.m. We appreciate your patience while we perform this necessary maintenance. If you are unable to access the campus...
Banner WebXtender Planned Outage Sunday, Oct. 17 from 10:30 to 11:30 a.m.
ITS is performing server maintenance. As a result, access to Banner WebXtender will be unavailable between 10:30 and 11:30 a.m. this Sunday morning. This work will not affect Banner Self Service/MyDUSIS or other Banner functions. We appreciate your patience. If you are unable to access this system after the planned maintenance window, please contact the...
CPHS Welcomes MAT Class of 2023 During Blue Coat Ceremony
Drake University’s third cohort of students in the Master of Athletic Training (MAT) program within the College of Pharmacy and Health Sciences (CPHS) were formally welcomed into the profession during the Blue Coat Ceremony on October 1st in the Shivers Courtside Club of the Knapp Center. First-year MAT students Tanasha Atwater, Nicole Jones, Alex Klosterman, and Corby Roush were each presented...
Inbound Calling Outage Resolved
Thank you for your patience. Inbound and outbound calls are working normally again. One of our external vendors experienced an issue that has now been resolved. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by...
Microsoft Issues Resolved
Microsoft reported sporadic issues with Outlook and other apps yesterday evening into this morning. These issues are now resolved per Microsoft. More information can be found at https://mspoweruser.com/outlook-com-is-now-also-down-for-some-users/.
myDrake Outage Resolved
Thank you for your patience. ITS has now resolved the myDrake outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first need to be signed up to...