To help maintain the security and reliability of University systems, ITS has temporarily restricted off-campus access to PaperCut and Web Print. This change affects individuals who normally access PaperCut directly from off campus. Printing services remain available through the following methods: If you need to submit a print job while off campus, connect to the...
ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting the evening of Tuesday, September 1 at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after...
As students, faculty, and staff return for the fall semester, we want to remind the campus community about a known issue related to a recent HP BIOS update that may affect some Drake-managed Windows computers. What you may see:• A blue screen with no text after restarting• A screen requesting a BitLocker recovery key While...
ITS staff will upgrade network switches in Cline Hall, the Cline Atrium, and Fitch Hall on Wed., August 12, as part of Drake’s ongoing Network Refresh Project. The work will begin at 1 p.m. and continue until completion later that evening. Internet access in these locations will be impacted during the upgrade. Individuals in Cline...
ITS staff will reconfigure network equipment on Thursday, Aug. 13, as part of Drake’s ongoing network refresh project. This work will transition the campus internet connection to a new network architecture. This work was previously postponed twice after testing raised concerns about completing the transition without disrupting campus events. The new date was selected to...
ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting the evening of Tuesday, August 11 at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after...
ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting the evening of Thursday, July 30 at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after...
Update: This work has been rescheduled for Thursday, Aug. 13, 2026. ITS staff will perform additional work on network equipment on Thursday, July 30, as part of Drake’s ongoing network refresh project. The maintenance window will begin at 8:30 p.m. on Thursday, July 30, and is expected to last approximately four hours. Services should be...
Update: This work has been rescheduled for Thursday, July 30, 2026. ITS staff will reconfigure network equipment on Thursday, July 16, as part of Drake’s ongoing network refresh project. The maintenance window will begin at 8:30 p.m. on Thursday, July 16, and is expected to last approximately four hours. Services should be restored by 12:30...
ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting the evening of Tuesday, July 14 at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after...