Thank you for your patience. ITS has been made aware that the ZOOM outage has been resolved by the vendor. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
At 1 PM ITS was made aware that users were having issues connecting to ZOOM. Upon checking the Zoom status website the following notice was posted: Investigating – Our monitoring has detected an issue causing a subset of users to be unable to reach zoom.us. Our engineers are currently investigating the impact and root cause. Zoom will provide...
At 12:45 PM ITS became aware of multiple systems including Blackboard, email, teams, and onedrive not being accessible off campus. As a result users are unable to work remotely. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your...
Today, Apple released the newest version of macOS, Ventura. ITS generally allows users to update their Drake owned computer after the first or second point release (e.g. 13.1) of the operating system. By that point all of the bugs and security issues in the operating system should be fixed, and ITS will have had the...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
The Drake University College of Pharmacy and Health Sciences (CPHS) will award its highest honor, the Lawrence C. and Delores M. Weaver Medal of Honor to Drake pharmacy alumnus and retired Vice President and Chief Intellectual Property Counsel of Alcon, Gregg C. Brown, PH’78, LW’81. Brown will deliver the Weaver Medal Lecture on Friday, November...
At the 2022 Iowa Pharmacy Association (IPA) Annual Meeting, held September 23-24 in Cedar Rapids, Iowa, pharmacists and student pharmacists joined together for professional development and to recognize Iowa pharmacy’s spirit of service and its culture of professionalism. Associate professor of pharmacy practice Wendy Mobley-Bukstein served as a panelist for the September 23 keynote address...
At 7:52 a.m., ITS became aware of a Citrix (VDI) outage. Individuals receive an “Access is denied” message as they open Citrix applications or desktops. As a result, people are unable to access Banner, CBPA, or Law School systems, and more through VDI. ITS is diligently working towards a resolution. We will provide updates and...
ITS was made aware that the TeamDynamix Services have been restored. The vendor will continue to monitor to ensure system stability. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/itsto report your issue.
At 3:15 PM, ITS became aware of issues connecting to and using our TeamDynamix system. As a result, TeamDynamix may be wholly unreachable or you may be able to connect but after a period of waiting. ITS has been in communications with the vendor and they are working towards a resolution. We will provide updates...