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Category: ITS News & Announcements

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Important security update for Apple/Mac users

Important security update for Apple/Mac users

Apple has just released news of a major security flaw with its current operating system. iPhone, iPad, Apple Watch and Mac users should update their software as soon as possible. More information can be found at https://www.cnet.com/tech/services-and-software/apple-ios-14-8-pegasus-security-fix-all-iphone-users-urged-to-update-immediately/

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Banner Admin Pages Outage Resolved

Banner Admin Pages Outage Resolved

Thank you for your patience. ITS has now resolved the Banner Administrative Pages and Application Navigator outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021to phone number 226787. You first need to...

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Banner Admin Outage

Banner Admin Outage

At 7:55 ITS was notified of a Banner Administrative Pages outage. This is affecting all access to Banner Administrative Pages and Application Navigator. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by...

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Bulldog Bucks Outage Resolved

Bulldog Bucks Outage Resolved

At 12:58 p.m., ITS learned of an outage affecting access to the Bulldog Bucks site for some individuals. As of 1:30 p.m., the outage appears to be resolved. If you continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.

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Citrix (VDI) Outage Resolved

Citrix (VDI) Outage Resolved

Thank you for your patience. ITS has now resolved the Citrix (VDI) outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021to phone number 226787. You first need to be signed up to...

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Citrix (VDI) Outage

Citrix (VDI) Outage

At 7:40 a.m., ITS was made aware of a Citrix (VDI) outage. This is affecting connections to Citrix from on and off campus. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by...

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myDrake Student Access Outage Resolved Last Night

myDrake Student Access Outage Resolved Last Night

At 9 p.m. last night, Tuesday, August 17, ITS learned of an outage affecting student access to myDrake. At 9:36 p.m. last night, ITS staff resolved the issue. If you are a new student and continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.

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Student Printing Outage Resolved

Student Printing Outage Resolved

Thank you for your patience. ITS has now resolved the student printing outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first need to be signed up...

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Student Printing Outage

Student Printing Outage

At 12:20 p.m., ITS was made aware of a student printing outage. This outage is only related to student printing, and faculty and staff are not affected. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To...