Home ITS News & Announcements

Category: ITS News & Announcements

Post
eBenefits Outage Update

eBenefits Outage Update

ITS continues to work with our vendor partners to resolve the issues with eBenefits. We apologize for the inconvenience and thank you for your ongoing patience. We will provide additional updates as we have them.

Post
eBenefits Portal Unavailable

eBenefits Portal Unavailable

The eBenefits portal is currently unavailable. ITS is working with the vendor to restore the service. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.  If you’d like to receive these notifications via text message, opt in by texting DrakeITS2020 to phone number 226787....

Post
Phone Outage affecting ITS Support Center

Phone Outage affecting ITS Support Center

At 8:44 a.m., ITS was made aware of phone outage. This is affecting some campus phones, including those in the ITS Support Center. If you have a tech issue, please submit your request online at service.drake.edu/its or visit the Support Center in lower level Carnegie Hall. ITS is diligently working towards a resolution. We will...

Post
Student Printing Outage

Student Printing Outage

At 2:00 p.m., ITS was made aware of an outage that is preventing students from being able to print. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.