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Category: ITS News & Announcements

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Intermittent Access Issues Resolved

Intermittent Access Issues Resolved

Thank you for your patience. The connection to our secondary data center has been restored and there are no longer intermittent access problems affecting email, myDrake and other campus systems. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its for assistance. If you’d like to receive these notifications...

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Intermittent Access Issues Reported

Intermittent Access Issues Reported

At 5 p.m., ITS was made aware of a severed connection to Drake’s secondary data center. This is affecting roughly 25% of people’s connections to myDrake, email, and other campus services. If you are unable to initially access any of these systems, please try again. ITS is diligently working with our data center and connection...

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WordPress Sporadic Outages

WordPress Sporadic Outages

ITS has been working to remedy occasional outages in our WordPress web publications. This is affecting sites such as OnCampus and all faculty WordPress sites at https://wp.drake.edu. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.

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Harmon and Medbury Network Outage Resolved

Harmon and Medbury Network Outage Resolved

Thank you for your patience. ITS has now resolved the Harmon and Medbury network outage. These were caused by power issues due to area storms. If you continue to experience problems, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message,...

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Harmon and Medbury Network Outage

Harmon and Medbury Network Outage

At 8:30 a.m., ITS was made aware of a network outage affecting Harmon Fine Arts and Medbury. This is affecting all wired and wireless in the buildings. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If...