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Category: ITS News & Announcements

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Wireless network outage on campus

Wireless network outage on campus

At 8:40 this morning, ITS learned of widespread issues accessing the eduroam wireless network on campus. We are diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If you’d like to receive these notifications via text message, opt in...

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EMS, Master Calendar, and Pyramid Planned Outage on Sunday, Sept. 9 from 9 to 11 a.m.

EMS, Master Calendar, and Pyramid Planned Outage on Sunday, Sept. 9 from 9 to 11 a.m.

ITS is performing maintenance on EMS, Master Calendar and Pyramid on Sunday morning, Sept. 9 from 9 to 11 a.m. As a result, these systems will be unavailable during that time. We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please contact...

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Change to Login Screen for Microsoft-Connected Applications

Change to Login Screen for Microsoft-Connected Applications

ITS will be changing the login screen for all Microsoft 365 applications on the afternoon of Sunday, August 30. After this change, all logins to Microsoft 365 applications will require you to use your Drake email address as your username instead of your 9-digit Drake ID. This change will only affect Microsoft-connected applications like myDrake, Teams,...

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Drake Single Sign-On System Planned Outage from 10 p.m. Tuesday, Aug. 25 to 2 a.m. Wednesday, Aug. 26

Drake Single Sign-On System Planned Outage from 10 p.m. Tuesday, Aug. 25 to 2 a.m. Wednesday, Aug. 26

ITS is making a required certificate update to the Drake Single Sign On (SSO) system beginning on Tuesday, Aug 25 at 10 p.m. As a result, between 10 p.m. Tuesday night and 2 a.m. Wednesday morning, myDrake, myDUSIS, Blackboard Learn, the IT/Facilities service portal, and other applications that use Drake’s SSO functionality will be unavailable....

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Update on Zoom Outage

Update on Zoom Outage

Zoom is reporting that they are still in the process of deploying a global fix, but service has been restored for most users. They will continue to post outage updates at https://status.zoom.us/ until the issue is completely resolved. ITS will post any significant updates from Zoom as they become available and will let you know...

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Zoom Outage

Zoom Outage

At 7:45 a.m., ITS was made aware of a global Zoom outage. This is affecting the ability of all educational Zoom accounts to use the system. Zoom is working towards a resolution and ITS staff will continue to monitor their updates and will let you when this outage has been resolved. Thank you for your...