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Multi-system Planned Outage on Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1

Multi-system Planned Outage on Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1

Due to work required to wrap up the 2020 Fiscal year that ends on June 30, access to MyDrake, MyDUSIS, Banner, Blackboard, Touchnet, eTranscripts, and other Banner-connected systems will be unavailable from Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1. We appreciate your patience while this necessary work is performed. If...

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Sporadic email encryption issue resolved

Sporadic email encryption issue resolved

At 1:15 p.m., ITS was made aware of certain email messages being encrypted, resulting in unusual formatting and difficulty when opening and reading them. We discovered and corrected the issue within our email system within a few minutes, but messages that were sent with encryption enabled cannot be reverted to their correct state. If you...

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Multi-system Planned Outage on Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1

Multi-system Planned Outage on Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1

Due to work required to wrap up the 2020 Fiscal year that ends on June 30, access to MyDrake, MyDUSIS, Banner, Blackboard, Touchnet, eTranscripts, and other Banner-connected systems will be unavailable from Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1. We appreciate your patience while this necessary work is performed. If...

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Skype for Business Telephone Outage Resolved

Skype for Business Telephone Outage Resolved

Thank you for your patience. ITS has now resolved troubles with the Skype for Business telephone client. Vendor support for Drake’s Skype for Business system was able to identify our failed services and redirect access to another system. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to...

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Skype for Business Telephone Outage

Skype for Business Telephone Outage

At 8:30 a.m., ITS was made aware of troubles using the Skype for Business desktop client. This is affecting the ability to sign-in, place calls, and receive calls using Skype for Business on Macintosh computers and select mobile devices. ITS is diligently working towards a resolution. We will provide updates and will let you know...

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Multi-system ITS Planned Outage on Sat. June 20 from 6 to 9 a.m.

Multi-system ITS Planned Outage on Sat. June 20 from 6 to 9 a.m.

ITS is performing required maintenance on our Banner student information system. As a result, access to MyDrake, MyDUSIS, Blackboard, Banner, Touchnet, and all connected systems will be unavailable between 6 and 9 a.m. on Saturday, June 20. For a more comprehensive list of affected systems, see https://drake.teamdynamix.com/TDClient/2025/Portal/KB/ArticleDet?ID=76406&SIDs=3040 We appreciate your patience while we perform this...