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Category: ITS News & Announcements

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Banner and MyDUSIS Planned Outage from 7 a.m. to 7 p.m. on Saturday, Nov. 17

ITS is making updates to Banner. As a result, access to Banner 9, Banner/DUSIS INB, MyDUSIS, Workflow, ODBC, eTranscripts, Online Balloting, and DSAP will be completely unavailable between 7 a.m. and 7 p.m. on Saturday Nov. 17. This upgrade is being made to apply security and functionality upgrades and patches. We appreciate your patience while we perform this...

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Guest Wireless Network (DUGuest) Outage Resolved

Thank you for your patience. ITS has now resolved the DUGuest wireless network outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.

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Guest Wireless Network (DUGuest) Outage

At 10:45 a.m., ITS was made aware of a guest wireless network outage. The DUGuest network is currently unavailable but the DUFacStaff and DUStudent networks are unaffected. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If...

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Take the ITS Student Phishing Quiz

Now through November 2, ITS is holding a Phishing Quiz, a contest where Drake students can learn about how to identify phishing emails and fraudulent websites. The first 500 people to take the quiz will win a certificate for a free taco courtesy of Taco John’s. Everyone who completes the quiz will be entered to...

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Internet Outage Resolved

Thank you for your patience. ITS has now resolved the Internet outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.

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Update on Internet Outage

ITS continues to work diligently on the Internet outage. On-campus Internet access has been restored. Off-campus, there are issues reaching Blackboard, myDrake, and the Drake website, depending on your Internet or cellular provider. We appreciate your continued patience while ITS works toward full resolution of this issue.

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Update on Campus Internet Outage

ITS is continuing to work on resolving Drake’s internet outage.This is affecting access to the internet from anywhere on-campus. It is also preventing individuals off-campus from accessing Drake resources. This includes Drake email, Blackboard, myDrake, www.drake.edu, and others. We will continue to keep you posted of progress and will let you know when this outage...

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Campus Internet Outage

At 7:45 a.m., ITS became aware of a campus wide Internet outage. This is affecting access to the Internet from anywhere on-campus. It is also preventing individuals off-campus from accessing Drake resources. This includes Drake email, Blackboard, myDrake, www.drake.edu, and others. ITS is diligently working towards a resolution. We will provide updates and will let...

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Banner WebXtender Planned Outage on Sunday, Oct. 21 from 8 to 10 a.m.

ITS is performing an upgrade to Banner WebXtender. As a result, access to Banner WebXtender will be completely inaccessible during this time. We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to...