Thank you for your patience. ITS has now resolved the Internet outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Category: ITS News & Announcements
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Internet Outage
At 4:35 p.m., ITS was made aware of an Internet outage. The outage is blocking access to Drake websites from off campus. Access to the Internet from on campus does not appear to be affected. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has...
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Internet Outage Resolved
Thank you for your patience. ITS has now resolved the Internet outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Internet Outage Update
ITS is continuing to work on resolving the Internet outage. Network engineers are working with the University Internet Service Provider (ISP) and network equipment vendors to pinpoint the root cause and find a solution. We will continue to keep you posted of progress and will let you know when this outage has been resolved. Thank...
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Internet Outage
At 10:45, ITS was made aware of an Internet outage. The outage is sporadic and is blocking access to Drake websites from off campus. Access to the Internet from on campus does not appear to be affected. ITS is diligently working toward a resolution. We will provide updates and will let you know when this...
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Terminal Four Outage Resolved
Thank you for your patience. ITS has now resolved the Terminal Four outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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Terminal Four Outage
At 9 a.m., ITS was made aware of a Terminal Four outage. This is affecting back end access to the Drake website. The website is up and running, but authorized users cannot currently make changes. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has...
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Change to Remote Access Process for Drake-Owned Windows Computers
In order for ITS campus technicians to better assist faculty and staff who use Drake-owned Windows computers, we are making a small change to our remote access capabilities. This change will align our Windows and Mac remote support processes. Currently, you must be signed into your PC and present to accept and acknowledge the on-screen...
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October Tech Tuesdays: Learn about Collaborative Instruction, Project Management, and Information Security
These 50 minute professional development sessions for faculty and staff are designed to provide you with resources to help you use technology more efficiently in your job (and possibly your life). All sessions will include time for Q&A. Collaborative Instruction in the Classroom Tuesday, Oct. 2 at 2 p.m. Collaborative learning involves students working in...
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Goodbye blueView. Hello myDrake.
As of tomorow morning, Sept. 20, blueView will no longer be available to campus. Start using the myDrake portal to access Banner Self Service (MyDUSIS), email, document sharing, and other key campus systems. Navigate to myDrake at my.drake.edu using your favorite browser today. And don’t forget to update any browser bookmarks or shortcuts. Not sure...