At 8:30 a.m., ITS was made aware of an outage involving the Color FollowMe queue for all Konica-Minolta printers on campus. Currently color printing is unavailable on any Konica-Minolta printer. Black and white printing is unaffected, as is color printing on Lexmark printers. ITS is diligently working with our vendor towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. A list of printer locations and device types can be found at https://drake.teamdynamix.com/TDClient/KB/ArticleDet?ID=42046.

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