Category: Uncategorized

Thank you for your patience. ITS has now resolved the issue with Internet slowness across campus. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.

ITS will be making an update to Blackboard on Saturday morning, July 29. As a result, access to Blackboard will be unavailable between 5:30 a.m. and 1:30 p.m. This upgrade is being made to resolve ongoing issues with discussion boards and wikis. We appreciate your patience while we perform this necessary work. If you continue...

Thank you for your patience. ITS has resolved issues with accessing files in blueSpace. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.

At 4:10 p.m., ITS was made aware of blueSpace (a.k.a. Xythos) becoming unavailable. This is affecting access to personal and shared files stored in blueSpace. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.

Thank you for your patience. At approximately 4:30 PM on July 24, ITS resolved issues with authenticating to services from off campus. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.

Thank you for your patience. ITS has now resolved the troubles validating identity with SMS (TXT messages) in the Password Manager. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.

ITS is making updates to the network that will cause access to blueView and blueSpace to be unavailable for 15-30 minutes on Sunday, July 16. Outages for each of these systems will happen sometime during the maintenance window of 6:00-7:00 a.m. No other systems should be affected. We appreciate your patience while we perform this...