ITS is continuing to work with the vendor to resolve the DUSIS INB Single Sign-On issue. We will continue to keep you posted of progress and will let you know when this issue has been resolved. In the meantime, please continue to use the workaround of using the DUSIS INB Links Citrix Application, using your...
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Update on blueView Channel Errors
ITS is continuing to work on resolving the blueView channel errors. We are working internally and with our vendor to identify the issue. We will continue to keep you posted on progress and will let you know when this issue has been resolved. We thank you for your continued patience.
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2018 CPHS Recognition and Pinning Ceremony
Students in the College of Pharmacy and Health Sciences were ushered into the final phases of their professional programs at the 2018 Recognition and Pinning Ceremony, Thursday, May 10, at Sussman Theater in the Olmsted Center. The pinning ceremony marks a transitional to internships, fieldwork, and rotations for CPHS students. “In commemoration of reaching...
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Guest Wireless Outage
At approximately 9:45 a.m., ITS was made aware of a guest wireless network outage. This is preventing anyone from connecting to the DUGuest wireless network on campus. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If...
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Sporadic Print Outage Resolved
Thank you for your patience. ITS believes that sporadic printing issues have been resolved. If you continue to have any problems printing, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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Sporadic Print Outage
At roughly 9:30 a.m., ITS was made aware of sporadic issues releasing documents from printers. This has been reported in Collier-Scripps, Howard Hall, Meredith Hall, and Old Main. ITS is diligently investigating and working towards a resolution. We will provide updates and will let you know when this problem has been resolved. If you find...
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blueView/Banner Access Restored
The blueView/Banner maintenance work scheduled for today between 6 a.m. and 6 p.m. has been completed ahead of schedule. Access to myDUSIS, Banner, eTranscripts, Banner INB, Job Submission, Workflow, and all blueView functions has been restored. If you experience any problems with blueView or Banner access, please contact the Support Center at 515-271-3001 or...
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Drake Website Outage from off-campus Resolved
Thank you for your patience. ITS has now resolved the issues with accessing the Drake website from off campus using www.drake.edu. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting...
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Update on Drake Website Outage from off-campus
ITS is continuing to work on resolving the issue with certain devices accessing the Drake website at www.drake.edu. A workaround is to use drake.edu as the URL instead of www.drake.edu. We are working internally and with vendors to determine why www.drake.edu is not being directed to the website as expected from certain Internet service providers...
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Drake Website Outage from off-campus
At approximately 6:00 p.m., ITS was made aware of an issue with certain devices having problems accessing the Drake website at www.drake.edu. This is only affecting access from off-campus and appears to be intermittent. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved....