Greetings and welcome to the spring semester, Last Sunday (January 28) was Data Privacy Day, an opportunity to “create awareness about the importance of respecting privacy, safeguarding data and enabling trust.” As we are reminded on the Data Privacy Day website, “all companies are data companies today” and we all must remain committed to safeguarding...
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ITS News & Announcements
Category: ITS News & Announcements
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Meredith Network Outage Resolved
Thank you for your patience. ITS has now resolved the Meredith network outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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Meredith Network Outage
At approximately 8:15 AM, ITS was made aware of a network outage in Meredith Hall. This is affecting all network connectivity to and from Meredith. ITS is diligently working towards a resolution. We will provide updates and let you know when the outage has been resolved. Thank you for your patience.
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Internet Outage Resolved
Thank you for your patience. ITS has now resolved the issue with intermittent Internet slowness and unavailability. If you continue to experience issues, please contact the Support Center at 515-271-3001 or supportcenter@drake.edu.
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Internet Outage
At approximately 8:15 AM, ITS was made aware of intermittent Internet slowness and outages. This is affecting all access to Internet resources to and from campus. ITS is diligently working towards a resolution. We will provide updates and let you know when the outage has been resolved. Thank you for your patience.
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Tech Tuesdays from ITS
Join ITS staff for the next sessions of Tech Tuesdays. All sessions will include time for Q&A (and cookies!). Each month we’ll have a different topic designed to provide you with resources to use technology more efficiently in your job (and possibly your life). Feel free to sign up for one session, or all four,...
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MyDUSIS, blueView, Banner Planned Outages Wednesday Evening and Sunday Morning
Tomorrow, Jan. 17, from 9 to 11 p.m., and Sunday, Jan. 21, at 7:30 a.m. and lasting until 9:30 a.m., all Banner (DUSIS) services will be unavailable. Access to blueView, MyDUSIS, DUSIS (INB) Forms, Workflow, eTranscripts, Job Submission, and ODBC (Microsoft Access) will be unavailable. These outages will allow ITS to perform necessary maintenance to...
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Mac Self Service Outage Resolved
Thank you for your patience. ITS has now resolved the Mac Self Service outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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Mac Self Service Outage
At 10 a.m., ITS was made aware of a Mac Self Service outage. During this time, users of Drake-owned Mac computers are unable to download hosted software. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.
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Widespread Phishing Email Targeting Drake Employees
Starting at 9:00 a.m. this morning, an email with the subject “ACTION REQUIRED Drake University Revised and Updated Business Integrity Program For All Employees” appearing to come from President Martin was sent to a large number of faculty and staff. This was a widespread, malicious phishing email directly targeting Drake. The link in the email...