ITS is making updates to the wireless network to address wireless performance issues reported across campus. In order to complete this update, access to the wireless network will be sporadically unavailable between 4 and 5 a.m. tomorrow morning. We appreciate your patience while we perform this necessary work. If you continue to have any issues...
Category: ITS News & Announcements
Wireless Connectivity Issues in the Residence Halls
ITS has been made aware of an issue that is causing intermittent wireless connectivity issues in the residence halls. We are working with our vendor, Cisco TAC, to investigate and resolve this problem. We will update you when we have additional information, and when these issues are resolved. We apologize for any inconvenience this may...
OneDrive Notification on Drake-Owned PCs
Earlier this afternoon, many faculty and staff members using Drake-owned Windows computers saw a message pop up that offered assistance setting up OneDrive. This message was sent in error, and we apologize for any confusion that it may have caused. You do not need to do anything at this time. ITS is currently in the...
Blackboard Outage Resolved
Thank you for your patience. ITS resolved the Blackboard outage at 1 a.m. this morning. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Blackboard Outage
At approximately 8:15 p.m., ITS was made aware of a Blackboard outage. At this time, connecting to Blackboard is down both from on campus and off. ITS is diligently working towards a resolution. We will provide updates and let you know when the outage has been resolved. Thank you for your patience.
Message from the CITO
Greetings and welcome to the spring semester, Last Sunday (January 28) was Data Privacy Day, an opportunity to “create awareness about the importance of respecting privacy, safeguarding data and enabling trust.” As we are reminded on the Data Privacy Day website, “all companies are data companies today” and we all must remain committed to safeguarding...
Meredith Network Outage Resolved
Thank you for your patience. ITS has now resolved the Meredith network outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Meredith Network Outage
At approximately 8:15 AM, ITS was made aware of a network outage in Meredith Hall. This is affecting all network connectivity to and from Meredith. ITS is diligently working towards a resolution. We will provide updates and let you know when the outage has been resolved. Thank you for your patience.
Internet Outage Resolved
Thank you for your patience. ITS has now resolved the issue with intermittent Internet slowness and unavailability. If you continue to experience issues, please contact the Support Center at 515-271-3001 or supportcenter@drake.edu.
Internet Outage
At approximately 8:15 AM, ITS was made aware of intermittent Internet slowness and outages. This is affecting all access to Internet resources to and from campus. ITS is diligently working towards a resolution. We will provide updates and let you know when the outage has been resolved. Thank you for your patience.