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Author: Carla Herling (Carla Herling)

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Resolving CAS Service Provider Error on MyDUSIS

Resolving CAS Service Provider Error on MyDUSIS

If you get an error message that states, “CAS Service Provider is not authorized” when trying to log into MyDUSIS, please clear your browser’s cookies and cache. ITS staff have worked with our vendor to resolve the issue behind the error, but until you clear your browser’s cookies and cache, you will continue to see...

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eduroam Connection Issue Resolved

eduroam Connection Issue Resolved

Thank you for your patience. ITS worked with our vendor to resolve the issue that was preventing new users to connecting to the eduroam network. If you are still unable to connect, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. Haven’t connected to eduroam yet? Learn more at www.drake.edu/its/eduroam.

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Sign-in issue with eduroam network

Sign-in issue with eduroam network

At 10 a.m., ITS was made aware of an issue affecting sign ins to the new eduroam wireless network. Anyone currently connected should continue to be able to access the network, but new sign ins are seeing an error. ITS is diligently working with our vendor towards a resolution. We will provide updates and will...

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New campus wireless network–eduroam

New campus wireless network–eduroam

ITS is excited to announce eduroam (education roaming), a new wireless network at Drake. Faculty, staff, and students at any eduroam-participating institution can access the eduroam wireless network at all other participating institutions worldwide. This means that by logging into eduroam on campus using your Drake email address and password, you will then be able to connect to eduroam...

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Update on issue with adding new accounts to the IT/Facilities Service Portal (TeamDynamix)

Update on issue with adding new accounts to the IT/Facilities Service Portal (TeamDynamix)

ITS has been continuing to work on resolving the issue that is preventing the addition of new faculty, staff, and students to our IT/Facilities service portal system (TeamDynamix). We have identified the problem and are planning on implementing a fix on Monday. We are hopeful that this issue will be resolved no later than Tuesday....

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CAS Service Provider Error on MyDUSIS

CAS Service Provider Error on MyDUSIS

We have been made aware that some people on campus are running into an issue when logging into MyDUSIS functions. If you get an error message that states, “CAS Service Provider is not authorized”, please clear your browser cache and cookies. If this does not resolve your issue, please try a private Firefox or incognito...

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Important Password Process Changes Today

Important Password Process Changes Today

To ensure the continuing digital security of our students, faculty, and staff, we are making several changes to our password creation process beginning today. These changes are as follows: Starting today, the initial birthdate-based password that new students, faculty, and staff receive will ONLY work to log into the Password Manager site (password.drake.edu). Only after creating a new more...