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ITS Alert

Guest Wireless Network Outage

At 12:50 p.m., ITS was made aware of a guest wireless network outage. This is preventing visitors from connecting to the DUGuest network. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by...

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ITS News & Announcements

Campus Printing Planned Outage from 4:00 to 4:15 p.m.
 Today

ITS has received reports of sporadic printing issues for faculty and staff across campus. In order to resolve this issue, we will be restarting the printing system. As a result, campus printing will be unavailable between 4:00 and 4:15 p.m. today. We appreciate your patience. If you are unable to print after the planned maintenance window, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report...

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ITS Alert

eduroam Wireless Network Outage Resolved

Thank you for your patience. ITS has now resolved the eduroam outage. If you continue to experience issues accessing the eduroam campus wireless network, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first...

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ITS Alert

eduroam Wireless Network Outage

At 2:40 p.m., ITS was made aware of an outage of the campus wireless network, eduroam. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by text, opt in by texting DrakeITS2021 to...

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ITS Alert

Important security update for Apple/Mac users

Apple has just released news of a major security flaw with its current operating system. iPhone, iPad, Apple Watch and Mac users should update their software as soon as possible. More information can be found at https://www.cnet.com/tech/services-and-software/apple-ios-14-8-pegasus-security-fix-all-iphone-users-urged-to-update-immediately/

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ITS Alert

Banner Admin Pages Outage Resolved

Thank you for your patience. ITS has now resolved the Banner Administrative Pages and Application Navigator outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021to phone number 226787. You first need to...

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ITS Alert

Banner Admin Outage

At 7:55 ITS was notified of a Banner Administrative Pages outage. This is affecting all access to Banner Administrative Pages and Application Navigator. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by...