At 8:30 a.m., ITS was made aware of intermittent network issues. As a result, some devices are unable to connect to the wired or wireless network in several buildings. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your...
Thank you for your patience. ITS has now resolved the wireless outage that prevented some from joining Eduroam and DU Guest wireless networks. If you are not able to access the network right away, try forgetting the wireless network and reconnecting. If you are still unable to access this system, please contact the support center...
ITS continues to work with the vendor toward a resolution for the wireless outage. They are working around the clock to find a solution as quickly as possible. We will keep you posted of progress and will let you know when the issue has been resolved. Thank you for your continued patience. To receive outage...
ITS is still working with our vendor to resolve the wireless connection issue. We will keep you posted of progress and will let you know when this outage has been resolved. We apologize for the disruption and thank you for your continued patience. To receive outage notifications by text, opt in by texting DrakeITS2021 to...
ITS is still working to resolve the wireless outage. We are working with the wireless vendor to troubleshoot the issue. We will keep you posted of progress and will let you know when this outage has been resolved. Thank you for your continued patience. To receive outage notifications by text, opt in by texting DrakeITS2021...
At 10:25 a.m., ITS became aware of wireless outage. As a result, connections to the campus and guest wireless networks are failing. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by text,...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
Last week ITS was made aware that some user’s Zoom accounts were downgrading to basic account features, with meetings ending after 40 minutes. This was the result of a failed process at Zoom. To ensure your account is accurate and has all licensed features, sign out of Zoom completely and sign back in with your...
Thank you for your patience. ITS has now resolved the wireless outage causing connection to fail for some. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
ITS is still working to resolve the wireless outage causing connections to fail for some. A fix is being implemented this evening and we expect it to take effect through the evening hours. We will keep you posted of progress and will let you know when this outage has been resolved. Thank you for your...