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Author: Becky Klein (Becky Klein)

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Dy-Boarman Achieves ACCP Leadership and Management Certificate

Dy-Boarman Achieves ACCP Leadership and Management Certificate

Dr. Eliza Dy-Boarman, associate professor of pharmacy practice in Drake University’s College of Pharmacy and Health Sciences, successfully completed the American College of Clinical Pharmacy (ACCP) Leadership and Management Certificate Program requirements. The Leadership and Management Certificate is one of many programs offered by the ACCP Academy. The Academy, established in 2006, provides high-quality, flexible,...

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ITS News & Announcements

Microsoft Teams Global Outage Resolved

Microsoft announced that their Teams outage has been resolved. You may need to quit Teams and restart your application. If you continue to have issues accessing Microsoft Teams, please contact the support center for assistance at 515-271-3001 or visit service.drake.edu/its.

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ITS News & Announcements

Update on Microsoft Teams Outage

Microsoft identified the Teams outage was a result of an expired certificate. They have deployed a new certificate and are restarting related systems which should eventually restore Teams access. Some Drake users might still find that they cannot access Microsoft Teams from all methods. Please try quitting whichever method (desktop app, web application, mobile phone...

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ITS News & Announcements

Microsoft Teams Global Outage

At 8:25 this morning, ITS became aware of a global issue with Microsoft Teams. Users are reporting that they are unable to access Teams consistently. Microsoft is aware of the outage and investigating the cause. We will keep you updated as we learn any additional information from Microsoft.

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Drake University to Offer a New Online Master of Science in Health Informatics and Analytics

Drake University to Offer a New Online Master of Science in Health Informatics and Analytics

Drake University College of Pharmacy and Health Sciences is pleased to announce a new online degree program, the Master of Science in Health Informatics and Analytics (MS HIA), that will equip students with the technical and leadership skills necessary to thrive in the rapidly growing fields of healthcare informatics and data analytics. Health information technology...

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ITS News & Announcements

myDrake Access Issue

Due to a larger Microsoft outage, some students, faculty, and staff are unable to access myDrake. ITS staff is monitoring the outage, and we are putting up a temporary website with links to key campus sites and tools. We will provide additional updates as we have them. Thank you for your patience.

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ITS News & Announcements

Updates to the IT Service Portal—New Look and Remote Support Option

If you visited service.drake.edu/its or clicked on the IT Support link in myDrake, you may have noticed a new look. We’ve made some changes to the layout to make answers easier to find. In addition to submitting online requests for assistance, be sure to browse the tech resources and instructions available in our knowledge base. Never used our site? Learn more at Using the IT Service...

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ITS News & Announcements

Server Issue Resolved

Thank you for your patience. ITS has now resolved the server issue. New and updated accounts are no longer affected. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.