ITS has been working with Mediacom to resolve the issues around Citrix Workspace, but we don’t appear to be closer to a full resolution as Mediacom is dealing with a number of unrelated issues as a result of increased usage of their services.
To make it easier for those who are affected, we’ve created documentation on using VDI directly at https://drake.teamdynamix.com/TDClient/2025/Portal/KB/ArticleDet?ID=102013
If we hear from Mediacom about a full resolution of this issue, we will send additional communication at that time.
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