ITS has been working with Mediacom to resolve the issues around Citrix Workspace, but we don’t appear to be closer to a full resolution as Mediacom is dealing with a number of unrelated issues as a result of increased usage of their services. To make it easier for those who are affected, we’ve created documentation...
Author: Becky Klein (Becky Klein)
Faculty awards announced at Health Professions Day
During the annual Health Professions Day (formerly Pharmacy and Health Sciences Day), held on February 27, 2020, the College of Pharmacy and Health Science presented various awards to faculty members who demonstrate outstanding teaching, mentorship, scholarship, and professional involvement within their fields. Nominations for the awards are sought from students and colleagues alike from within...
Preceptor awards announced at Health Professions Day
During the annual Health Professions Day (formerly Pharmacy and Health Sciences Day), held on February 27, 2020, the College of Pharmacy and Health Science presented various awards to preceptors and fieldwork educators who demonstrate outstanding teaching and mentorship to students at their practice sites. Nominations for the awards are sought from students within the college....
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/
Update on Citrix Workspace Performance Issues with Mediacom
ITS is continuing to work with Mediacom on resolving the issues around Citrix Workspace. We will continue to keep you posted of progress and will let you know when this outage has been resolved. Thank you for your continued patience. While we work with Mediacom to solve the issue, anyone affected should instead visit https://vdi.drake.edu/ from a...
Reminder: ITS routine database maintenance on Saturday
Database maintenance will be from 6 a.m. to 3 p.m. this coming Saturday, March 21. This will affect your ability to log into all Drake systems including email, myDrake, MyDUSIS, Blackboard, and Banner. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/.
Citrix Workspace Performance Issues on Mediacom Internet Connections
Late yesterday afternoon, ITS became aware of Citrix Workspace performance issues on Mediacom’s network. This is affecting the ability to launch applications and desktops from Drake’s Citrix Virtual Apps and Desktops for individuals who receive their home internet service from Mediacom. Applications affected include remote access to Banner, the Campus Desktop, College of Business desktop,...
Drake pharmacy program advances to fourth in U.S. News & World rankings
Drake University’s pharmacy program, part of the College of Pharmacy and Health Sciences, improved its ranking among private school programs from a fifth-place tie in 2017 to a fourth-place tie in the 2021 edition of U.S. News & World Report’s “America’s Best Graduate Schools.” Drake’s score in the rankings increased from 2.9 to 3.2 on...
eAccounts/Bulldog Bucks Upgrade POSTPONED
The upgrade to single sign on (SSO) for eAccounts/Bulldog Bucks that was scheduled for today has been postponed. We will update you when it is rescheduled.
eAccounts/Bulldog Bucks Upgrade Planned During Spring Break
ITS is making updates to eAccounts in order to facilitate single sign on (SSO). The eAccounts system allows you to add Bulldog Bucks to your Drake ID card. After the upgrade on Tuesday, March 17, you will no longer have to enter your credentials a second time when you access eAccounts from the myDrake portal....