ITS is making updates to TeamDynamix in order to facilitate single sign on (SSO). TeamDynamix is the system behind our ITS and facilities portals. After the upgrade at 7:00 a.m. on Thursday, May 21, if you’ve previously signed into any Drake website using your Drake credentials you will no longer have to re-enter them when...
Author: Becky Klein (Becky Klein)
Printing Planned Outage from 1:00 to 3:00 p.m. on Thursday, May 21
ITS is migrating print services to a new server. As a result, access to campus printing (PaperCut) will be completely unavailable between 1:00 and 3:00 p.m. on Thursday, May 21. We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please contact the...
Blackboard Outage Resolved
Thank you for your patience. Blackboard has now resolved their global outage affecting testing. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2020 to phone number 226787. If you...
Blackboard Testing Outage
At 10:05 a.m., ITS was made aware of a Blackboard outage. There are currently widespread intermittent issues with test taking within Blackboard. ITS is diligently working towards a resolution and has opened an emergency support request with Blackboard. We will provide updates and will let you know when this outage has been resolved. Thank you...
Drake University Receives Grant from the Chris Norton Foundation
Drake University’s occupational therapy doctorate (OTD) program within the College of Pharmacy and Health Sciences took another step in helping people with paralysis improve mobility thanks to a $43,595 grant from the Chris Norton Foundation. The grant will allow the program to acquire a Restorative Therapy RT300 device – an arm, leg, and core cycle...
Banner, MyDUSIS planned outage Saturday, May 2
ITS is making updates to Banner. As a result, access to Banner 9, Banner/DUSIS INB, MyDUSIS, Workflow, ODBC, eTranscripts, Online Balloting, and DSAP will be completely unavailable between 6 a.m. and 12 p.m. on Saturday, May 2. This upgrade is being made to apply security and functionality upgrades and patches. We appreciate your patience while...
Welter completes national APhA-ASP presidency
When Kelli Jo Welter, fourth-year doctor of pharmacy student, became the National President of the American Pharmacists Association – Academy of Students (APhA-ASP) in 2019, she unveiled her theme for the year – “Fearlessly Authentic”. By encouraging student pharmacist members to be “Fearlessly Authentic” and pursue their passions, Welter and the National Executive Committee empowered...
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/
Authentication issue with Drake systems resolved
The issue that was not allowing faculty and staff to log into their department websites or faculty WordPress sites to make changes has now been resolved. We apologize for any inconvenience. If you continue to experience issues, please call 515-271-3001 or report your issue by going to service.drake.edu/its. Thank you!
Drake CPHS students making a difference
While the COVID-19 pandemic has changed the world as we know it, what has not changed is the commitment of Drake University’s College of Pharmacy and Health Sciences (CPHS) students to provide services to patients in various practice settings. They are on the frontlines of health care, continuing to be committed to patient care while...



