The global Amazon Web Services (AWS) outage that was causing performance issues in Blackboard Learn, Panopto, and Respondus Lockdown browser along with many other sites across the Internet has been resolved per Amazon. If you continue to be unable to access these systems, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report...
The global Amazon Web Services (AWS) outage continues to cause performance issues in Blackboard Learn, Panopto, and Respondus Lockdown browser along with many other sites across the Internet. We will share any updates provided by AWS as they become available.
ITS has been made aware of a global Amazon Web Services (AWS) outage causing performance issues in Blackboard Learn, Panopto, and Respondus Lockdown browser. We will share any updates provided by AWS as they become available.
Thank you for your patience. Blackboard has now resolved its global outage. If you continue to be unable to access Blackboard, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first need to be...
At 12:10 p.m., ITS became aware of a Blackboard Learn Ultra outage. Blackboard access is down at all colleges and universities. We will share any updates that Blackboard provides and will let you know when they have resolved this outage. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787....
Thank you for your patience. The Blackboard app outage is now resolved. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first need to...
At 4:45 p.m., ITS became aware of a Blackboard Learn Ultra authentication outage. This is affecting students’ ability to login to the Blackboard mobile app. ITS is diligently working towards a resolution. Until this is resolved, users on a mobile device will need to switch to a browser, or switch to a laptop or desktop...
Megan Barber, third-year student pharmacist, was awarded the inaugural Anna (Filippelli) and James Purdum Family Endowed Pharmacy Scholarship. This scholarship recognizes third- or fourth-year student pharmacists within Drake University’s College of Pharmacy and Health Sciences (CPHS) who are first-generation students. As a Drake student, Barber has maintained a high GPA and asserted herself as a leader in student organizations. She is the treasurer of...
Following the change to Single Sign On (SSO) for Blackboard on November 21, an error was discovered preventing Drake users from remaining logged in. ITS has now resolved this error. To ensure that you have the correct certificate for logging into campus services, like Blackboard, please log out of myDrake (by going to your photo...
Thank you for your patience. ITS has now resolved the support center phones outage. If you continue to be unable to call the support center at 515-271-3001, please visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first need to be signed...