Around 2:30 p.m., ITS began receiving reports of Wi-Fi connectivity issues on campus and began investigating. At this time it appears that all wireless networks including eduroam, DUGuest, and DUEntertainment, are not allowing internet traffic across campus. ITS is diligently working towards a resolution. We will provide updates and will let you know when this...
Author: Becky Klein (Becky Klein)
Windows Applications Restored
Over the weekend, Microsoft resolved the issue with applications uninstalling on computers. Users should now begin to regain functionality of their shortcuts and applications. Using code provided by Microsoft, ITS worked to restore standard campus applications including the following: Users should begin to see more shortcuts automatically restored and accessible via the start menu throughout...
Windows Apps Not Working Outage Update
ITS has developed an automated fix to restore application shortcuts that were deleted earlier today from Windows computers by a Microsoft change. This process will restore the Start Menu listings for Microsoft Office products, web browsers, and Adobe Acrobat Reader but it may take several hours to complete. To restore the shortcuts more quickly on...
Drake OTD Faculty Hold AOTA Roster of Fellows Career Achievement Status
Three faculty members of Drake University’s Occupational Therapy Doctorate (OTD) program hold the Roster of Fellows status in the American Occupational Therapy Association (AOTA). Established in 1973, the Roster of Fellows Award (FAOTA) recognizes occupational therapists who – through their knowledge, expertise, leadership, advocacy, and/or guidance – have made significant contributions over time to the...
Hansen Completes Inclusive Teaching Fellowship
Anisa Hansen, clinical pharmacist and professor in Drake University’s College of Pharmacy and Health Sciences (CPHS), completed the Lumen Circles Belonging and Inclusive Teaching Fellowship in the fall of 2022. Lumen Circles are faculty professional development experiences that use virtual learning communities to connect faculty members with peers and help them hone their expertise as...
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
ITS Support Over Winter Break
As we head into the winter holiday break, ITS wanted to ensure you know how to get technical support. On Wednesday, Dec. 21 from 8 a.m. to 4:30 p.m., ITS Support Center staff will provide remote support for campus and will not be available for walk-in support in Carnegie Hall but will be available by...
Youth Mindful Movement Program Launched by Drake OTD Department and Boys & Girls Club
Faculty in the College of Pharmacy and Health Sciences’ Occupational Therapy Doctorate (OTD) department implemented a mindful movement and social-emotional life skills program for youth at the Gregory and Suzie Glazer Burt Boys and Girls Club on Drake University’s campus in the fall of 2022. The Move Mindfully and Build Bulldog Skills program will continue...
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
Mediacom Cable TV Outage – RESOLVED
Thank you for your patience. Mediacom has now resolved the Cable TV outage. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.