ITS staff will be applying upgrades and patches to the Banner system beginning Saturday, May 4 at 7 p.m. and lasting until Sunday, May 5 at 3 a.m. During this time, Self Service, Admin Pages, ProcessMaker, Workflow, eTranscripts, TouchNet, and other connected systems will be unavailable. These updates are necessary to keep our University data...
Accruent will be conducting regularly scheduled system maintenance on the Event Management System (EMS) this evening, Thursday, April 25th between 8 p.m. – 1 a.m. CT. While the EMS maintenance window is designated for the entire timeframe, ITS staff anticipates that any outages will only last 10-15 minutes. If you experience service interruptions outside this maintenance window, submit...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2024 please see www.drake.edu/its/maintenanceschedule/.
ITS staff will be performing necessary maintenance on our wireless network tonight, Friday, April 5 beginning at 10 p.m. and lasting 2-3 hours. During this time, the wireless network may be unavailable for brief periods of time as updates are made. If you experience issues accessing the network after the maintenance period, submit a Network...
ITS has resolved the wireless network issue. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its or calling 515-271-3001. To receive SMS outage notifications, opt in by texting DrakeITSALERTS to phone 226787. Make sure you’re signed up to receive text Bulldog Alerts; check your...
ITS staff and our vendor, Cisco, have identified a recent system change that caused the wireless network issue. We’ve implemented a workaround, and at this point all users should be able to connect normally to our wireless networks, including eduroam and DUGuest. We continue to work on fully restoring service; we’ll keep you posted on...
ITS staff are aware of and investigating reports of wireless connectivity issues, which may cause the inability to connect to the eduroam and DUguest networks. Individuals who are currently connected should not disconnect, or they may not be able to get back online. Wired connections are not impacted at this time. We’ll provide updates as...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2024 please see www.drake.edu/its/maintenanceschedule/.
At 8:00 a.m., ITS became aware of a network outage for buildings on the north side of campus affecting wired and wireless connections in Olin, Science Connector Building, Fitch, Harvey Ingham, Cline, Medbury, Collier-Scripps and FAC. The outage is due to scheduled power maintenance in Olin being conducted by FPM, which is scheduled to last...