ITS staff will reconfigure network equipment on Thursday, July 16, as part of Drake’s ongoing network refresh project. The maintenance window will begin at 8:30 p.m. on Thursday, July 16, and is expected to last approximately four hours. Services should be restored by 12:30 a.m. on Friday, July 17. Campus internet service will be intermittent...
ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting the evening of Tuesday, July 14 at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after...
ITS vendor partner Blackboard will be performing routine maintenance on the system starting the morning of Friday, July 10, at 2 a.m. and lasting approximately 2-3 hours. Please be aware that Blackboard will be unavailable during this maintenance window. Thank you for your understanding as this work is completed. If you experience issues after the...
ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting the evening of Tuesday, June 30, at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after...
ITS staff resolved the eduroam wireless network issue yesterday afternoon, and connectivity has been restored campus-wide. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall with your device. To receive ITS news posts via email, opt in by completing this...
Finance staff will be performing year-end financial reporting activities on Banner and related systems on Tuesday, June 30 starting at 4 p.m. and lasting through 12 midnight on Wednesday, July 1. During this time, access to Banner Admin Pages, Finance Self-Service, Registration Self-Service, and TouchNet will be unavailable. This work is necessary to support fiscal...
ITS staff are aware of and investigating eduroam wireless network issues in multiple buildings; reports state that the network is visible but connections are failing. We’ll provide updates as we work to resolve this issue. If you’re being affected by this issue, contact the ITS Support Center by submitting a Network Issue ticket, calling 515-271-3001, or visiting the lower level of Carnegie Hall with your device. To...
ITS staff will be performing maintenance on the campus network on Friday, June 19 between 7 a.m. – 5 p.m. During this time, wired and wireless network services may be unavailable in areas of campus as core network equipment is replaced. Work will be completed in phases by campus section, beginning with the residence halls....
ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting the evening of Tuesday, June 16, at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after...
ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting the evening of Tuesday, May 26, at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after...