ITS is aware of an outage of the Grades Journey tool. This tool pushes grades from Blackboard to MyDUSIS. ITS is diligently working towards a resolution with Blackboard Support, however we don’t know if this will be resolved before midterm grades are due on Oct. 22. In the meantime, you can enter your grades directly...
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ITS News & Announcements
Category: ITS News & Announcements
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Software Downloads Planned Outage Tuesday, Oct. 16 from 6-8 a.m.
Our vendor partner, Kivuto, is making updates to their software. As a result, downloading software from the link in myDrake will be unavailable between 6 and 8 a.m. on Tuesday, October 16. We appreciate your patience while our vendor partner performs this necessary work. If you continue to have any issues after the planned maintenance...
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myDrake, Login Services, MyDUSIS, Banner Pages, INB, Outage Resolved
Thank you for your patience. ITS has now resolved the issue with the login services used for myDrake, MyDUSIS, Banner 9 Pages, INB, and many other Drake applications.. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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Opt In to Receive ITS Outage Notifications via Text
Want to be notified of technology outages by text? Opt in by texting DrakeITS2018 to phone number 226787. Text messages will only be sent between the hours of 7:30 a.m. and 9 p.m. The list is cleared at the end of each academic year, so if you were signed up last year, please re-enroll. We...
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Internet Outage Resolved
Thank you for your patience. ITS has now resolved the Internet outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Internet Outage
At 4:35 p.m., ITS was made aware of an Internet outage. The outage is blocking access to Drake websites from off campus. Access to the Internet from on campus does not appear to be affected. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has...
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Internet Outage Resolved
Thank you for your patience. ITS has now resolved the Internet outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Internet Outage Update
ITS is continuing to work on resolving the Internet outage. Network engineers are working with the University Internet Service Provider (ISP) and network equipment vendors to pinpoint the root cause and find a solution. We will continue to keep you posted of progress and will let you know when this outage has been resolved. Thank...
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Internet Outage
At 10:45, ITS was made aware of an Internet outage. The outage is sporadic and is blocking access to Drake websites from off campus. Access to the Internet from on campus does not appear to be affected. ITS is diligently working toward a resolution. We will provide updates and will let you know when this...
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Terminal Four Outage Resolved
Thank you for your patience. ITS has now resolved the Terminal Four outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.