After the launch of our new campus portal, myDrake, over the summer, we are ready to retire our current portal, blueView. blueView has been around for over 10 years, and as of Thursday morning, Sept. 20, it will no longer be available to campus. Beginning on Sept. 20 you will need to use the myDrake...
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ITS News & Announcements
Category: ITS News & Announcements
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Banner INB Forms and MyDUSIS Planned Outage on Sunday, Sept. 9 from 6 to 9 p.m.
ITS will be making upgrades to our INB and MyDUSIS servers. As a result, access to Banner INB forms and MyDUSIS will be completely unavailable on Sunday, Sept. 9 between 6 and 9 p.m. This upgrade will patch a critical security vulnerability. We appreciate your patience while we perform this vital work.
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Update on Campus Email Phishing Attack
ITS staff has been working closely with impacted individuals to ensure the safety of campus and personal data. We are continuing to actively monitor our systems and block malicious messages. We ask, however, that you remain vigilant and report any suspicious emails that you receive. You can report emails by forwarding them to informationsecurity@drake.edu. When...
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Major Campus Email Phishing Attack
Early this morning, ITS staff became aware of a major phishing attack on campus. People are receiving emails that appear to be from Drake community members,. All of the emails have a similar format, but some minor language variations. The subject is “Re: Re” or “Re:” and then is followed by something that seems like...
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Update on the Login issue with myDrake Parent Accounts
ITS staff is continuing to work towards resolving the issue that is causing some parents to be unable to access their myDrake account. We are developing a solution, but in the meantime, parents can use blueView at https://blue.drake.edu. We will provide additional updates and will let you know when this issue has been resolved. If...
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Login issue with myDrake parent accounts
Earlier today ITS was made aware that some parents are unable to access their myDrake account. We are working to address this issue, but in the meantime, parents can continue to use blueView at https://blue.drake.edu. We will provide updates and will let you know when this service interruption has been resolved. Thank you for your...
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Weekend Hours for ITS Support Center and Student Services on Aug. 25 & 26
Need some extra assistance this weekend? The ITS and Student Services staff are here to help. There will be extra walk-in support hours Saturday, Aug. 25 and Sunday, Aug. 26 from 12-4 p.m. ITS Support is currently located on the second floor of Collier-Scripps and Student Services can be found in Hubbell North. Regular walk-in...
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Internet Outage Resolved
Thank you for your patience. ITS has now resolved the CenturyLink outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Internet Outage
At 3:00, ITS was made aware of an Internet outage. The outage is sporadic in nature and denies access to all resources on the Internet. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If you’d like...
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Internet Outage Resolved
At 2:30 p.m., ITS was made aware of an Internet outage. All access to resources on the Internet were unavailable. At 2:40 p.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the Support Center at 515- 271-3001 or visit service.drake.edu/its to report your issue.