ITS is continuing to work with the vendor to resolve the DUSIS INB Single Sign-On issue. We will continue to keep you posted of progress and will let you know when this issue has been resolved. In the meantime, please continue to use the workaround of using the DUSIS INB Links Citrix Application, using your...
Home
ITS News & Announcements
Category: ITS News & Announcements
Post
DUSIS INB SSO Login Issue
At approximately 9 a.m., ITS was made aware of an issue affecting Single Sign-On (SSO) into DUSIS INB Forms. This issue only affects the ability to log into DUSIS INB Forms with your Drake ID and password. ITS is diligently working towards a resolution. We will provide updates and will let you know when the...
Post
blueView Channel Errors Issue Resolved
Students, faculty, and staff should no longer see error messages on the home tab in blueView. Unfortunately, errors like these may be more common as blueView ages. We will address them as we can when they occur. When we launch myDrake later this summer we will no longer encounter these types of issues. For more...
Post
Update on blueView Channel Errors
ITS is continuing to work on resolving the blueView channel errors. We are working internally and with our vendor to identify the issue. We will continue to keep you posted on progress and will let you know when this issue has been resolved. We thank you for your continued patience.
Post
Guest Wireless Outage Resolved
Thank you for your patience. ITS has now resolved the guest wireless outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
Post
Channel Errors on blueView Home Tab
At approximately 1:00 p.m., ITS was made aware that a few channels on the blueView Home tab are displaying error messages. ITS is diligently working towards a resolution. We will provide updates and will let you know when this issue has been resolved. Thank you for your patience.
Post
Guest Wireless Outage
At approximately 9:45 a.m., ITS was made aware of a guest wireless network outage. This is preventing anyone from connecting to the DUGuest wireless network on campus. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If...
Post
New Login Screen for Office 365 Coming in June
In preparation for the launch of the new myDrake portal later this month, we’re rolling out a new login screen for Office 365. The current screen will continue to be used for other applications including TeamDynamix and Slate. Here’s the current screen: This new screen, shown below, will replace the current...
Post
OneDrive Drop In Sessions
Drop in for one of the final three offerings of OneDrive transition sessions led by ITS. We will discuss how adopting OneDrive can positively impact our campus collaboration, security, and anytime/anywhere access to individual files. We will also cover the installation for users who have not started the process (please bring your computer If you need assistance...
Post
Sophos Antivirus Software Update
ITS is in the process of updating Sophos Antivirus software across campus over the next few weeks and moving it to a new server. Please check Sophos to ensure you are up to date. If you are not sure how to verify this, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report...