At 8:05 a.m., ITS became aware of an issue that was not allowing some users to access myDrake and at 8:20 a.m., ITS staff resolved the issue. If you continue to experience any issues accessing myDrake, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.
Thank you for your patience. ITS has now resolved the issue that was causing Blackboard courses to disappear. If you continue to encounter issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first...
At 9:51 a.m. ITS was made aware of an issue that’s causing courses to not show in Blackboard. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage notifications by text, opt in by texting...
Maintenance will be from 6 to 9 a.m. this coming Sunday, Dec. 19. This will affect your ability to log into or access Drake systems including Self Service/MyDUSIS, Blackboard, and Banner Systems. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
Thank you for your patience. DUO and Amazon Web Services have now resolved the DUO MFA outage. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2021to phone number 226787....
At 9:30 a.m. ITS became aware of an issue with DUO MFA. This is affecting access to Banner Administrative Pages, Slate Admin, and Self Service. ITS is working with the vendor towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To...
At approximately 9:00 a.m. ITS was made aware of an issue that disrupted services of some non-critical systems. We apologize for any inconvenience for people attempting to access those services. These issues now appear to be resolved. Please contact ITS at 515-271-3001 or service.drake.edu/its if you notice any services you are still unable to access.
The global Amazon Web Services (AWS) outage that was causing performance issues in Blackboard Learn, Panopto, and Respondus Lockdown browser along with many other sites across the Internet has been resolved per Amazon. If you continue to be unable to access these systems, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report...
The global Amazon Web Services (AWS) outage continues to cause performance issues in Blackboard Learn, Panopto, and Respondus Lockdown browser along with many other sites across the Internet. We will share any updates provided by AWS as they become available.
ITS has been made aware of a global Amazon Web Services (AWS) outage causing performance issues in Blackboard Learn, Panopto, and Respondus Lockdown browser. We will share any updates provided by AWS as they become available.