At 2:25 p.m., ITS became aware of an intermittent network outage. As a result, devices are having difficulty connecting to the wired and wireless network. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive outage...
Thank you for your patience. ITS has now resolved the Self-Service/Employee Dashboard outage. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
At 8:00am, ITS became aware that some individuals are unable to access Banner Self Service applications, such including Employee Dashboard. We are working toward a resolution and will let you know when this outage has been resolved. Thank you for your patience.
Thank you for your patience. ITS has now resolved the intermittent network outage. If you continue to be unable to access the network, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. We appreciate your patience over the last few days. To receive outage notifications by text, opt in by...
ITS continues to work toward resolution of the intermittent network outage. We are analyzing logs with our vendor and inspecting campus equipment to identify and address root cause. We will keep you posted of progress and will let you know when this outage has been resolved. Thank you for your continued patience. To receive outage...
ITS is still working to resolve the intermittent network outage. We have identified a pattern of behavior causing the issues and are trying to isolate a root cause. We will keep you posted of progress and will let you know when this outage has been resolved. Thank you for your continued patience. To receive outage...
At 8:30 a.m., ITS was made aware of intermittent network issues. As a result, some devices are unable to connect to the wired or wireless network in several buildings. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your...
Thank you for your patience. ITS has now resolved the wireless outage that prevented some from joining Eduroam and DU Guest wireless networks. If you are not able to access the network right away, try forgetting the wireless network and reconnecting. If you are still unable to access this system, please contact the support center...
ITS continues to work with the vendor toward a resolution for the wireless outage. They are working around the clock to find a solution as quickly as possible. We will keep you posted of progress and will let you know when the issue has been resolved. Thank you for your continued patience. To receive outage...
ITS is still working with our vendor to resolve the wireless connection issue. We will keep you posted of progress and will let you know when this outage has been resolved. We apologize for the disruption and thank you for your continued patience. To receive outage notifications by text, opt in by texting DrakeITS2021 to...