Due to a Zoom licensing update, some Zoom sessions are reverting to basic account features, with meetings ending after 40 minutes. To resolve this, sign out of Zoom completely and sign back in with your Drake login:

1. Open the Zoom application on your computer and sign out.

2. Go to https://drake-edu.zoom.us and sign out.

3. Once you have signed out of BOTH locations. Log back in at https://drake-edu.zoom.us using your Drake credentials.

If you continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.