At 10:30 a.m., ITS was made aware of an issue with printing. This is only affecting individuals who can choose from multiple FOAPALs when they print. Users are currently able to print to their primary FOAPAL only. ITS is diligently working towards a resolution. We will provide updates and will let you know when this...
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Becky Klein
Author: Becky Klein (Becky Klein)
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Emailing requests to ITS
With the new IT Service portal that ITS launched last week, you can no longer automatically create requests by emailing ITS. Requests can be submitted online at service.drake.edu/its, by calling 271-3001, or by visiting the IT Support Center in the lower level of Carnegie Hall. Once your request has been submitted, you will receive an...
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New IT Service Portal and ITS Website
Having a problem with technology? Want to find out what ITS can do for you? Visit the brand-new IT service portal at service.drake.edu/its to report a technology issue, review self-help information in our knowledge base, or see what services ITS offers. Learn how to use this new site at Using the IT Service Portal (How-to)....
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Large Ransomware Attack Against Individuals and Companies Across the Globe
On Friday May 12, a large-scale ransomware attack was launched, affecting individuals and companies all over the world. This attack takes advantage of unpatched computer systems and uses an exploit to lock computer files, making them inaccessible until a the victims pay ransom to the attackers. Attacks like this have become common in the past...
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Come and Learn about the New ITS Service Portal
ITS is launching a new service portal on May 23. This site will allow faculty, staff, and students to learn about technology services available, browse our knowledge base for how-to technology guides, or get assistance with an issue. We anticipate that using this portal will help resolve issues faster, and improve campus communication. ITS is...
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Google Docs Phishing Email Follow Up
On Wednesday May 3, a phishing email was sent to many Drake faculty, staff, and students, and was widely distributed across the internet, which appears to be an invitation to view a Google Doc. The “From” address may seem familiar to the recipient, however the “To” address is always hhhhhhhhhhhhhhhh@mailinator.com. A button graphic uses Google’s...
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blueView Maintenance from 10 to 11 p.m. on Tuesday, May 2
ITS needs to do essential maintenance on the blueView system. Though we don’t anticipate any problems, there may be intermittent blueView outages on Tuesday, May 2 between 10 and 11 p.m. We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please contact...
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New OTD and PharmD Students Begin Their Professional Journeys
Receiving a white coat is a privilege and an important passage in the lives of Drake’s Occupational Therapy Doctorate (OTD) and Doctor of Pharmacy (PharmD) students. The College of Pharmacy & Health Sciences’ annual event symbolically celebrates students’ first step of the journey into their chosen professions. The 2016 White Coat Ceremony was a special...
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Elizabeth Bald named IPA’s 2016 Karbeling Leadership Award Winner
Elizabeth Bald is currently a fourth-year PharmD student at Drake University where she has distinguished herself with many academic achievements. In addition to her involvement in many volunteer roles in the community, Elizabeth has served as Chairperson of the Drake Pharmacy Unified Group of Students (DRxUGS), is an active member of Phi Lambda Sigma, Rho...
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Drake Faculty and Alumni Elected to IPA’s Board of Trustees
Congratulations to all of this years newly elected members of the IPA Board of Trustees. Trustee Region 3: Rachel Digmann, PH’03 Trustee-at-Large: Nora Stelter, Associate Professor of Pharmacy Practice Rick Knutson, PH’98 was also inducted as President of the Association during the Annual Meeting held on June 17th in Des Moines, Iowa. Read More about...