Please be aware that ITS has seen an increased number of phishing emails sent to Drake students, faculty, and staff today. These emails appear to come from current or past Drake students or other members of the Drake community. ITS staff is working to block these emails, however, in the meantime, if you receive one,...
Earlier this morning, ITS learned of an issue with Banner access affecting approximately 50% of users. At around 11:55 a.m., ITS staff restored full access. If you continue to experience any problems accessing Banner, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Systems supported by ITS may be unavailable due to monthly routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2019 please see www.drake.edu/its/maintenanceschedule/
Thank you for your patience. The connection to our secondary data center has been restored and there are no longer intermittent access problems affecting email, myDrake and other campus systems. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its for assistance. If you’d like to receive these notifications...
Thank you for your patience. ITS has now resolved the sporadic WordPress website outages. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its for assistance.
MyDUSIS will be unavailable on Friday June 7 between 5 and 6 a.m. while ITS applies a critical security patch. During this brief window, all MyDUSIS functionality (including time sheets, leave reports, degree audits, and viewing grades) will be unavailable. We appreciate your patience while we perform this necessary work. If you continue to have...
Thank you for your patience. ITS has now resolved the OnCampus and other wp.drake.edu websites outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
At 12:35 p.m., ITS was made aware of an outage affecting the OnCampus website as well as other Faculty websites on the wp.drake.edu network. Anyone who tries to visit these sites both from on-campus or off-campus will see an error message and be unable to access any content. ITS is diligently working towards a resolution....
StarRez, our housing portal, will be unavailable between 7 and 9 p.m. on Sunday June 2 due to routine maintenance. If you need to make housing deposits, you can use the eAccounts site. All other housing tasks will be unavailable until maintenance is complete. Thank you for your patience.
Earlier this morning ITS learned of an issue affecting off-campus access to Drake systems. Because of the nature of this outage, we were unable to post to our standard communication channels. This issue has now been resolved by ITS staff. If you continue to experience any problems, please contact the Support Center at 515-271-3001 or...