At 10:30 a.m., ITS learned of an outage affecting WiFi access on campus. At 10:45 a.m.,ITS staff resolved the issue. If you continue to experience any problems, please contact the support center at515-271-3001 or visit service.drake.edu/its for assistance.
Phi Lambda Sigma, a professional leadership society for PharmD students in the College of Pharmacy and Health Sciences (CPHS) at Drake University, implemented an initiative to train Drake Public Safety Officers on the use of Naloxone in the case of suspected drug overdoses. Phi Lambda Sigma obtained Naloxone kits through two grant programs: the Iowa Department of Public Health’s Tele-Naloxone Project and the Adapt...
Chris Norton, an Iowa native, stars in this uplifting documentary which chronicles his spinal cord injury, subsequent rehabilitation, and how he defied medical odds when he successfully walked across the stage at his 2015 graduation. The Chris Norton Foundation has worked tirelessly to support rehabilitation programs and education in Iowa, including at Drake University. Drake’s...
Thank you for your patience. ITS has now resolved the outage affecting the support center phone number at 271-3001. You should now be able to reach ITS support either by phone or the online service portal at service.drake.edu/its. To receive outage notifications by text, opt in by texting DrakeITS2020 to phone number 226787. You first...
ITS is still working to resolve the support center phones outage affecting 515-271-3001. In the meantime, please continue to report any technical issues by visiting the IT service portal at service.drake.edu/its. We will keep you posted of progress and will let you know when this outage has been resolved. Thank you for your continued patience....
The ITS support center phone line at 515-271-3001 is currently unavailable. In the meantime, if you encounter tech issues, please submit a request through the online service portal at service.drake.edu/its and an ITS staff member will still be able to assist you. We are investigating the cause of this outage and apologize for any inconvenience...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
ITS is making critical updates to the Banner Database environment on Saturday, Feb. 6 from 4:30 to 6 a.m. During this time, Ethos Single Sign-On, myDrake, Banner 9 Admin Pages, MyDUSIS, Blackboard, and many other Drake applications will be unavailable. For a complete list of affected applications please see Single Sign On (SSO) and Drake...
Drake University’s College of Pharmacy and Health Sciences (CPHS) and Hy-Vee have partnered to administer COVID-19 vaccines to eligible Polk County, Iowa residents. The vaccinations are administered by appointment at the Harkin Institute’s new building at 2800 University Avenue several days each week. The partnership is a testament to the commitment of the CPHS and Hy-Vee to help the community overcome the pandemic. Hy-Vee is providing the supplies and administration support needed for the campus...
The planned maintenance that had previously been announced on Saturday, January 30 from 4:30 to 6 a.m. has been postponed. ITS will post an update when the new timing is ready to be announced. We apologize for any confusion caused by this date change.