Microsoft resolved the Teams outage overnight and services are restored. If you continue to experience issues when accessing Microsoft Teams on any device, contact the ITS Support Center at 515-271-3001, or visit service.drake.edu/its to report your issue.
At 9 a.m., ITS staff became aware of issues affecting our MS SQL environment. As a result, several systems including EMS, PaperCut, Metasys, Citrix, and others may have limited functionality or be unavailable. ITS is diligently working toward a resolution. We’ll post updates and let you know when this outage has been resolved. To receive...
At 8:45 p.m., a verified Microsoft account posted a tweet indicating that users were unable to access Microsoft Teams or use its features. They’re investigating the cause and working to resolve it. The outage appears to be impacting Drake users as well. Drake ITS staff will share updates as we receive them, and will post...
Abby Riewer, a third-year student pharmacist, was awarded the inaugural Steven R. and Karen L. Herwig Pharmacy Scholarship. This scholarship recognizes third- or fourth-year student pharmacists within Drake University’s College of Pharmacy and Health Sciences (CPHS). Originally from Hutchinson, Minnesota, Riewer has established herself as an exemplary student and leader in the PharmD program. She...
Recent graduates in Drake University’s Master of Athletic Training (MAT) program finished in fifth place during the National Quiz Bowl Competition at the National Athletic Trainers’ Association (NATA) Annual Meeting in Philadelphia, Pennsylvania, on June 30th, 2022. The team representing Drake consisted of 2022 graduates Bridget Davidson, Kayla Strodtman, and Kayley Weiland. After winning the...
ITS recently applied a security update to the eduroam network. As a result, everyone who connects to the eduroam network will be prompted to install a new security certificate. If your device isn’t able to accept the certificate or experience wifi connectivity issues after accepting, please contact the ITS Support Center at 515-271-3001 or visit...
ITS has received reports this morning of mobile device email apps no longer working with Drake email due to Microsoft changing the allowed authentication methods. To fix the issue, remove your Drake account from your email application and re-add it. The Outlook app (available for both iOS and Android) is fully supported by ITS and...
Second-year occupational therapy student Briana Brewster accepted a year-long student internship with the Mental Health Special Interest Section (SIS) of the American Occupational Therapy Association (AOTA), beginning July 1st, 2022. Originally from Des Moines, Iowa, Brewster plans to work in a mental health setting after completing the Occupational Therapy Doctoral (OTD) program in Drake University’s...
Sydney Blackmer, third-year student pharmacist, is a recipient of a Gateway to Research Award sponsored by the American Foundation for Pharmaceutical Education (AFPE). This award program seeks to provide student pharmacists with opportunities to participate in faculty-mentored research within the pharmaceutical sciences, leading to greater understanding of the importance of research and the implications of...
Microsoft has issued an alert that performance on their services may be negatively impacted due to back-end issues and they are diligently working toward resolution. If you experience issues with Microsoft 365 applications including Outlook, Teams, OneDrive, etc., notify us by contacting the ITS Support Center at 515-271-3001 or via the online portal at service.drake.edu/its.