Thank you for your patience. ITS has now resolved the Drake website being down. Users should now be able to access drake.edu. If you continue to be unable to access drake.edu, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
At 8:00 a.m., ITS became aware of a partial eduroam outage in Meredith Hall. As a result, some users may not be able to connect to the eduroam network. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your...
Microsoft Word – ITS Outage Comm Plan ITS is making updates to Citrix Remote Desktop. As a result, access to Citrix will be unavailable between 8:00 a.m. – 10:00 a.m. on Saturday, September 9. Because of this, Banner will not be available via Citrix during this window. This will not impact access to Banner on...
Drake University’s College of Pharmacy and Health Sciences (CPHS) recently welcomed first-year students into the Doctor of Pharmacy (PharmD) Class of 2027 and the Occupational Therapy Doctorate (OTD) Class of 2026. The College continued its tradition of welcoming the incoming students through a three-day professional orientation program, culminating with the White and Blue Coat Ceremonies on...
Thank you for your patience. ITS has now resolved the printing service interruption. If you continue to have issues printing, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
At 8:30 am, ITS became aware of a printing service interruption. As a result, some print jobs are remaining in the queue for long periods of time. Please allot extra time for your print jobs to be completed. ITS is diligently working towards a resolution. We will provide updates and will let you know when...
Alisa Drapeaux, assistant professor of health sciences, has been named the assistant dean of enrollment management for Drake University’s College of Pharmacy and Health Sciences, effective Sept. 1, 2023. Drapeaux joined Drake University in 2018 and has served the Health Sciences program as the senior internship program director, interim vice chair, and faculty recruitment lead....
ITS is performing necessary maintenance to Banner. Access to Banner will be unavailable between 10 p.m. and 10:45 p.m. Friday, August 25. We appreciate your patience. If you are unable to access this system after the planned maintenance window, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Thank you for your patience. Ellucian has now resolved the Self Service outage. If you continue to be unable to access Self Service, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
At 8:00 a.m., ITS became aware of an Ellucian outage affecting Experience Self Service. As a result, some users are experiencing difficulty accessing Self Service. ITS will provide updates as Ellucian works to resolve this outage. Thank you for your patience. Please access Self Service from the following links: Registration Self Service: https://registrationssb.drake.edu Student Profile: https://studentssb.drake.eduEmployee...