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Internet Outage Update

ITS is continuing to work on resolving the Internet outage. Network engineers are working with the University Internet Service Provider (ISP) and network equipment vendors to pinpoint the root cause and find a solution. We will continue to keep you posted of progress and will let you know when this outage has been resolved. Thank...

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SJMC Monday Memo | Sept. 24, 2018

Learn about cool internships The E.T. Meredith Center for Magazine Studies is sponsoring an internship panel tonight, Monday, Sept. 24, 7-8 p.m. in Mer. 104. Hear from fellow students who have interned at The Newseum, Meredith Corporation, Choose Chicago, The Chicago Tribune, Two Rivers Marketing, and more. Students from across all SJMC majors who are interested...

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Multi-Systems Outage Update

ITS continues to work on the multi-systems outage. After hours support calls are now working as expected. The systems still being affected are off-campus connections to the service portal, Slate and ALEKS. Connections to these systems from on campus are operating normally. ITS is diligently working towards full resolution. We will provide updates and will...

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Internet Outage Resolved

Thank you for your patience. ITS has now resolved the CenturyLink outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.

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Internet Outage

At 3:00, ITS was made aware of an Internet outage. The outage is sporadic in nature and denies access to all resources on the Internet. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If you’d like...

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Internet Outage Resolved

At 2:30 p.m., ITS was made aware of an Internet outage. All access to resources on the Internet were unavailable. At 2:40 p.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the Support Center at 515- 271-3001 or visit service.drake.edu/its to report your issue.

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Password Gateway Outage Resolved

Thank you for your patience. ITS has now resolved the Password Gateway outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.