ITS continues to work on the multi-systems outage. After hours support calls are now working as expected. The systems still being affected are off-campus connections to the service portal, Slate and ALEKS. Connections to these systems from on campus are operating normally. ITS is diligently working towards full resolution. We will provide updates and will...
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SJMC Monday Memo | Aug. 27, 2018
Welcome back to Drake for another great year! The SJMC faculty and staff kick off the academic year by welcoming all of our students back to Drake — both on campus and online! SJMC internship coordinator named global fellow SJMC internship coordinator Carlyn Crowe, at left with Drake community engaged learning director Renee Sedlacek, has been...
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Internet Outage Resolved
Thank you for your patience. ITS has now resolved the CenturyLink outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Internet Outage
At 3:00, ITS was made aware of an Internet outage. The outage is sporadic in nature and denies access to all resources on the Internet. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If you’d like...
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Internet Outage Resolved
At 2:30 p.m., ITS was made aware of an Internet outage. All access to resources on the Internet were unavailable. At 2:40 p.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the Support Center at 515- 271-3001 or visit service.drake.edu/its to report your issue.
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SJMC Monday Memo | Aug. 20, 2018
Welcome to SJMC, new Drake students! First-year Drake students will begin arriving on campus on Wednesday for Welcome Week activities. On Thursday, they’ll be meeting with SJMC faculty and staff for the first time. Welcome to Meredith Hall! Harkin Institute searching for interns The Harkin Institute for Public Policy and Citizen Engagement is hiring two...
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Password Gateway Outage Resolved
Thank you for your patience. ITS has now resolved the Password Gateway outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
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Kappa Psi Beta Chi Nabs #2 Spot in Top 10 Collegiate Chapters of Kappa Psi
Kappa Psi Beta Chi Chapter, a Drake University professional pharmacy fraternity, was named #2 out of more than 130 Kappa Psi collegiate chapters for 2017-2018. Each year collegiate chapters are ranked based on their performance and involvement during the past academic year. Kappa Psi Beta Chi has been ranked #3 in previous years, but this...
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Touchnet Access Issue Update
ITS continues to work with our vendor, Touchnet, to resolve the issue that is preventing people from viewing their bills and making payments online. We will continue to provide updates and let you know when this service interruption has been resolved. Thank you for your patience as we work toward a resolution. If you...
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Off Campus Access to IT Systems Restored
This morning ITS was made aware of a network issue that was preventing users from accessing many ITS resources from off campus, including the website and MyDusis tools. The outage has been resolved and all services are now available on and off campus. Thank you for your patience. If you’d like to receive these...