At 7:45 a.m., ITS became aware of a campus wide Internet outage. This is affecting access to the Internet from anywhere on-campus. It is also preventing individuals off-campus from accessing Drake resources. This includes Drake email, Blackboard, myDrake, www.drake.edu, and others. ITS is diligently working towards a resolution. We will provide updates and will let...
Home
ITS News & Announcements
Category: ITS News & Announcements
Post
Banner WebXtender Planned Outage on Sunday, Oct. 21 from 8 to 10 a.m.
ITS is performing an upgrade to Banner WebXtender. As a result, access to Banner WebXtender will be completely inaccessible during this time. We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to...
Post
Blackboard Grades Journey Outage Resolved
Thank you for your patience. ITS has now resolved the Blackboard Grades Journey outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
Post
Update on Blackboard Grades Journey Outage
ITS continues to work with Blackboard support to resolve the Grades Journey outage, however, the issue is not yet resolved. Because midterm grades are due Monday, please input your grades directly into MyDUSIS. If you have questions or concerns about grade submission, please contact the Registrar’s office at registrar@drake.edu.
Post
Grades Journey Outage
ITS is aware of an outage of the Grades Journey tool. This tool pushes grades from Blackboard to MyDUSIS. ITS is diligently working towards a resolution with Blackboard Support, however we don’t know if this will be resolved before midterm grades are due on Oct. 22. In the meantime, you can enter your grades directly...
Post
Software Downloads Planned Outage Tuesday, Oct. 16 from 6-8 a.m.
Our vendor partner, Kivuto, is making updates to their software. As a result, downloading software from the link in myDrake will be unavailable between 6 and 8 a.m. on Tuesday, October 16. We appreciate your patience while our vendor partner performs this necessary work. If you continue to have any issues after the planned maintenance...
Post
myDrake, Login Services, MyDUSIS, Banner Pages, INB, Outage Resolved
Thank you for your patience. ITS has now resolved the issue with the login services used for myDrake, MyDUSIS, Banner 9 Pages, INB, and many other Drake applications.. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Post
Opt In to Receive ITS Outage Notifications via Text
Want to be notified of technology outages by text? Opt in by texting DrakeITS2018 to phone number 226787. Text messages will only be sent between the hours of 7:30 a.m. and 9 p.m. The list is cleared at the end of each academic year, so if you were signed up last year, please re-enroll. We...
Post
Internet Outage Resolved
Thank you for your patience. ITS has now resolved the Internet outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.
Post
Internet Outage
At 4:35 p.m., ITS was made aware of an Internet outage. The outage is blocking access to Drake websites from off campus. Access to the Internet from on campus does not appear to be affected. ITS is diligently working toward a resolution. We will provide updates and will let you know when this outage has...