ITS has been made aware of issues accessing shared email accounts from select Windows Outlook desktop clients. This is affecting some people’s ability to access shared email accounts like those used in departments. ITS is diligently working towards a resolution. In the meantime, if you know your shared account login and password, you can access...
ITS has been made aware of issues accessing shared email accounts from select Windows Outlook desktop clients. This is affecting some people’s ability to access shared email accounts like those used in departments. ITS is diligently working towards a resolution. We will provide updates and will let you know when this interruption has been resolved....
Thank you for your patience. ITS has now resolved the Konica Minolta color printing outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2020 to phone number 226787. If...
At 8:30 a.m., ITS was made aware of an outage involving the Color FollowMe queue for all Konica-Minolta printers on campus. Currently color printing is unavailable on any Konica-Minolta printer. Black and white printing is unaffected, as is color printing on Lexmark printers. ITS is diligently working with our vendor towards a resolution. We will...
Systems supported by ITS may be unavailable due to monthly routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2019 please see www.drake.edu/its/maintenanceschedule/
Thank you for your patience. ITS has now resolved the long distance outage, which was the result of a service disruption by the long distance carrier. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text...
At approximately 5:00 p.m., ITS became aware of a long distance outage. This is affecting the ability to make or receive long distance calls across the University. ITS is working diligently with the vendor toward a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for...
At 7:00 a.m., ITS learned of an outage affecting time sheet submission. At 8:00 a.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.
ITS is migrating the Oracle Database environment on Saturday, September 14 from 7 a.m. to 7 p.m. During this time, Ethos Single Sign-On, myDrake, Banner 9 Admin Pages, MyDUSIS, eTranscripts, and many other Drake applications will be unavailable. The migration is necessary as the current server hosting these databases is nearing end of life. If...
Just a reminder that the DUStudent wireless network has now been replaced with eduroam. You must log into eduroam using your Drake email address, instead of your Drake ID number. Need instructions? See Connecting to the eduroam Wireless Network (How-to). Having issues? Visit the support center in the lower level of Carnegie Hall. Learn more...