Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/
Even though the support center in the lower level of Carnegie Hall is closed for walk-in visitors through at least the start of the spring semester, ITS is still available to help with your tech needs. You can always call 515-271-3001 or browse for guides or submit a request for assistance at our service portal...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/
As we previously noted, ITS is upgrading the campus phone system and moving faculty and staff to using Microsoft Teams for calling in early 2021. The Microsoft Teams client will replace traditional handsets and allow faculty and staff to make and receive telephone calls using their office extension from anywhere they are connected to the Internet. ...
Thank you for your patience. ITS has now resolved the building network outage. All buildings should have network connectivity now that power has been restored. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/itsto report your issue. To receive outage notifications by text, opt in by texting DrakeITS2020...
At 10:30 a.m., ITS was made aware of network outages in several buildings caused by the campus power outage. All network connectivity is down in the following buildings: Collier Scripps, Medbury, Fieldhouse, Physical Plant, Old Main. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage...
At 2:00 p.m., ITS was made aware of an outage from our service portal vendor, TeamDynamix. At 2:10, the outage was resolved. If you continue to experience any problems accessing the service portals, please contact the support center at 515-271-3001.
Thank you for your patience. ITS has now resolved the intermittent campus outages. We identified and restarted the affected server. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
ITS has been made aware of reports of intermittent disruptions to campus services related to networking and file storage. We are investigating this issue and will provide more information when it becomes available. Thank you for your patience.
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/