Blackboard is making updates to the Blackboard Learn Database, the data center behind all Blackboard courses. As a result, access to Blackboard Learn will be unavailable from Saturday, June 12, 2021 at 11:30 p.m. until Sunday, June 13, 2021 at 3:30 a.m. This maintenance is being performed to update the system to modern database specifications....
Thank you for your patience. ITS has now resolved the VPN outage. We were having a problem with resolving service names over VPN. Adjustments to the Internet firewall cleared the errors. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/itsto report your issue. To receive outage notifications by...
At 8:00 a.m., ITS was made aware of a VPN outage. VPN connections to Drake are successful, but access to Drake resources is failing even though the connection is established. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for...
At 12:15 p.m., ITS learned of an outage affecting Banner access. At 1:10 p.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.
Thank you for your patience. ITS has now resolved the Application Navigator and Banner Admin Pages outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting DrakeITS2020 to phone number 226787. You first need...
At approximately 7:30 a.m., ITS was made aware of an Application Navigator and Banner Admin Page outage. This is affecting any access to Banner Admin Pages. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. To receive...
Thank you for your patience. ITS has resolved the printing account issue, which was caused by changes in a recent upgrade. Students should be able to print normally now. If you experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in...
Drake has begun a major project to update the MyDUSIS system to Banner Self Service. Beginning tomorrow morning, the look and feel, as well as some functionality, will begin changing throughout the system in phases. Here are the changes scheduled to take place tomorrow: New temporary application in the Commonly Used Apps section- My Information. New header on any...
This morning, ITS was made aware of an issue that shows some student’s available print balance as zero. Printing funds have not been removed, but are not displaying. This is impacting student’s ability to print on campus. Faculty and staff printing is not impacted. ITS is diligently working towards a resolution. We will provide updates...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.