As of 9 AM CST the Blackboard Learn Ultra performance issues have been resolved by the vendor. If you continue to be unable to experience performance issues with Bb Learn Ultra, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt in by texting...
Thank you for your patience. ITS is still investigating performance issues with Blackboard Learn Ultra, and we are still working with the vendor to resolve outstanding issues around assignments and display issues. We will keep you posted regarding our progress and will let you know when this outage has been resolved. Thank you for your...
Thank you for your patience. ITS is still investigating performance issues with Blackboard Learn Ultra, and we are still working with the vendor to resolve outstanding issues around assignments and display issues. We will keep you posted regarding our progress and will let you know when this outage has been resolved. Thank you for your...
Thank you for your patience. ITS has now resolved the external calling outage. It was an issue with the voice trunks serving the campus from our telecommunications provider. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage...
At 11:20 p.m. on November 1, ITS was made aware of an external calling outage. This is affecting all inbound calls to campus, including extensions that have not been migrated to Teams. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank...
The ITS routine database maintenance that was scheduled for tomorrow, Sat. Oct. 23 from 6 a.m. to 12 p.m. has been canceled. As a result, there will be no impact to Blackboard, Self Service/MyDUSIS, Banner Admin pages, Touchnet, Starfish, or Bulldog Bucks. We will update campus when it is rescheduled.
Due to additional upgrades needed, database maintenance will be from 6 a.m. to 12 p.m. this coming Saturday, Oct. 23 instead of the earlier advertised time of 6 to 9 a.m. This will affect your ability to log into Drake systems including Blackboard, Self Service/MyDUSIS, Banner Admin pages, Touchnet, Starfish, and Bulldog Bucks (adding funds...
Database maintenance will be from 6 to 9 a.m. this coming Saturday, Oct. 23. This will affect your ability to log into all Drake systems including email, myDrake, MyDUSIS, Blackboard, and Banner. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2021 please see www.drake.edu/its/maintenanceschedule/.
ITS was made aware this morning that some users were being prompted to authenticate to Duo more than usual when accessing Microsoft applications. ITS has resolved this issue and you should not be seeing any extra prompts. If you continue to experience any issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its for...