Rita Hammer, a third-year student at the Drake University College of Pharmacy & Health Sciences (CPHS), was selected by a panel of Drake pharmacy alumni as the 2020-2021 recipient of the C. Boyd Granberg Student Excellence Scholarship Award. In honor of the award’s namesake, this honor recognizes a rising P4 student who has demonstrated leadership...
Author: Becky Klein (Becky Klein)
Charlie Porter to receive 2020 Weaver Medal of Honor
National pharmacy leader, Charlie Porter, PH’70, of Ellston, Iowa has been selected to receive the 2020 Lawrence C. and Delores M. Weaver Medal of Honor, the highest honor given by Drake University’s College of Pharmacy and Health Sciences (CPHS). The Weaver Medal of Honor recognizes an individual’s dedication to making a substantial impact on the...
Panopto Outage Resolved
Thank you for your patience. ITS has now resolved the Panopto outage. Panopto technicians were able to identify and correct the issue preventing users from creating and viewing content. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these...
Panopto Outage
At 3:40 p.m., ITS was made aware of a Panopto outage. This is affecting the ability to make or view recordings on the service. ITS is diligently working with the vendor towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.
Panopto Outage Resolved
At 1:25 p.m., ITS learned of an outage affecting Panopto. At 1:33 p.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.
Issues accessing Blackboard using Chrome resolved
Thank you for your patience. ITS has now resolved the issues using Chrome browsers to access Blackboard. If you continue to be unable to access Blackboard using Chrome, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by...
Update on Blackboard issues–What to do
ITS has identified that the Blackboard issue is affecting multiple browsers and platforms. Students, faculty and staff are finding that once logged into Blackboard, modules on the “My Institution” page begin to auto refresh every few seconds. The workaround is using Firefox (Mac and Windows) or alternatively, Internet Explorer or Edge. If you need to...
Issue using Blackboard with Chrome Browser
At 12:30 p.m., ITS was made aware of a Blackboard issue affecting use of the Chrome browser. Currently students, faculty and staff cannot access the Blackboard homepage using Chrome. ITS staff have reached out to Blackboard and have opened a ticket. In the meantime, please use Firefox to access Blackboard or click on the Courses...
vdi.drake.edu (Citrix) Outage
At 8:40 a.m., ITS was made aware of an issue accessing vdi.drake.edu (Citrix). ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2020...
Update on change of behavior when opening documents in Microsoft Teams
We’ve just received the following information from Microsoft on the change to editing documents within Microsoft Teams. Please note they are not saying at this time how long this change will be in place. To best support our Microsoft 365 Education customers worldwide and accommodate new growth and demand during these unprecedented times, we are...


