ITS is making updates to TeamDynamix in order to facilitate single sign on (SSO). TeamDynamix is the system behind our ITS and facilities portals. After the upgrade at 7:00 a.m. on Thursday, May 21, if you’ve previously signed into any Drake website using your Drake credentials you will no longer have to re-enter them when you submit a request or report an issue to ITS or Facilities.
The ITS portion of TeamDynamix can be accessed from the ITS Support link in the myDrake portal or by going to service.drake.edu/its. You can learn more about how SSO works at Single Sign On (SSO) and Drake applications (FAQ).
Instructions on using the ITS service portal can be found at https://drake.teamdynamix.com/TDClient/2025/Portal/KB/ArticleDet?ID=30648.