The outage affecting the ITS and Facilities service portal has been resolved. Requests can once again be submitted at service.drake.edu. The outage affecting other Microsoft systems including Exchange (email and calendaring), Skype for Business (phone), Teams, and OneDrive is not yet resolved. We will continue to share with you any updates we receive from Microsoft....
Earlier this morning, ITS reported outages and service slowdowns of our Skype for Business system and the ITS and Facilities service portals. We have now learned that these issues are related. We are seeing connected reports of issues affecting systems including Exchange (email and calendaring), Skype for Business (phone), Teams, and OneDrive. These issues are...
At 8 a.m., ITS was made aware of a partial outage of the ITS and Facilities service portal vendor, TeamDynamix. They are diligently working towards a resolution. In the meantime, you may or may not be able to access the system at service.drake.edu to request assistance. We will provide updates and will let you know...
Ed Bell, professor of pharmacy practice, is retiring on June 30, 2020, after 30 years of service to Drake University’s College of Pharmacy and Health Sciences (CPHS). Bell received his B.S. and Pharm.D. from the University of Maryland in Baltimore. He joined CPHS and Blank Children’s Hospital in the fall of 1989. “I found the...
Drake University College of Pharmacy and Health Sciences (CPHS) held the 2020 Commencement Ceremony virtually on Saturday, May 16, 2020. While the ceremony was different from prior years, what was not changed was that new CPHS alumni are now equipped with the knowledge and skills needed to make a difference in their professions. The University...
ITS is upgrading the campus print services software. As a result, access to campus printing (PaperCut) will be completely unavailable between 4:00 and 6:00 p.m. on Wednesday, June 3. We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please contact the support...
The printing outage that was scheduled for today between 1 and 2 p.m. has been postponed. There is no planned interruption in printing today. We are working closely with our vendor partner to reschedule this work, and will provide updated timing information once it’s available. Thank you.
ITS is upgrading the campus print services software. As a result, access to campus printing (PaperCut) will be completely unavailable between 1:00 and 2:00 p.m. on Thursday, May 28. We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please contact the support...
Drake University College of Pharmacy and Health Sciences (CPHS) held its annual Recognition and Pinning Ceremony virtually on Thursday, May 7, 2020. The ceremony marks the transition to final year internships, fieldwork, and rotations for undergraduate health sciences students, athletic training students, occupational therapy doctoral students, and doctor of pharmacy students. Since an on-campus celebration was unable to...
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/