As some faculty and staff return to campus, here’s a reminder about how best to get assistance with your campus tech needs. In order to comply with campus social distancing requirements, the support center in lower level Carnegie Hall is closed for walk-in assistance and is open by appointment only. Please either visit our IT...
Author: Becky Klein (Becky Klein)
Intermittent Issues with Drake Online Resources Resolving
Thank you for your patience. ITS has now completed the work to resolve the intermittent issues affecting access to Drake online resources including myDrake and the Drake website. Because of the nature of the resolution, it may take a little more time before access for every site is fully restored for each user. If you...
Some users unable to access My.drake.edu and other resources
At 12:30 PM, ITS was made aware of my.drake.edu and drake.edu and other website access issues. This is affecting some off-campus individuals, but not all users. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If you’d...
Drake Athletic Training Program Partners with Local High School Athletic Organizations
Drake University’s Master of Athletic Training (MAT) program signed an indefinite contract with the Iowa High School Athletic Association (IHSAA) and the Iowa Girls High School Athletic Union (IGHSAU) on March 6, 2020, that will benefit Drake’s students and Iowa high school athletes, coaches, parents, and administrators. The mutually-beneficial agreement is two-fold. Athletic training students...
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2020 please see www.drake.edu/its/maintenanceschedule/
CPHS Adapts Annual BullD.O.G.S. in Healthcare Summer Camp to a Virtual Format
The COVID pandemic did not stop the CPHS from holding its annual BullD.O.G.S. (Drake Opportunities for Gaining Skills) in Healthcare camp. While the camp transitioned to a virtual experience amidst the COVID-19 pandemic, students were able to have fun while exploring career pathways in health care. The BullD.O.G.S. in Healthcare program introduces high school students...
Alumni Spotlight: Case Haub’s Virtual CHC Health Prepared for the Future
Exploring unique career paths and developing an entrepreneurial mindset to prepare for the future of the pharmacy profession has been a hallmark of a Drake pharmacy education for many years. Mike Case Haub, PH’02, caught that spirit and has joined several other Drake pharmacy graduates who have pursued non-traditional career pathways. Case Haub started CHC Health...
Multi-system ITS Planned Outage on Sat. July 11 from 6 to 9 a.m.
ITS is performing required maintenance on our Banner student information system. As a result, access to MyDrake, MyDUSIS, Banner, Touchnet, and all connected systems will be unavailable between 6 and 9 a.m. on Sat. July 11. For a more comprehensive list of affected systems, see https://drake.teamdynamix.com/TDClient/2025/Portal/KB/ArticleDet?ID=76406&SIDs=3040 We appreciate your patience while we perform this necessary...
Information on sporadic issue with Teams for Windows 10 users
Recently we have been made aware of an issue affecting the Microsoft Teams desktop app for Windows 10 users. When opening Teams, the users are being prompted to log in and receiving an error message of “We’re sorry—we’ve run into an issue. Restart if that doesn’t work, try signing out and back in. desktop-… Error code...
Multi-system Planned Outage on Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1
Due to work required to wrap up the 2020 Fiscal year that ends on June 30, access to MyDrake, MyDUSIS, Banner, Blackboard, Touchnet, eTranscripts, and other Banner-connected systems will be unavailable from Tues. June 30 from 5 p.m. through 12:01 a.m. Wed. July 1. We appreciate your patience while this necessary work is performed. If...



