As of July 8 at 7:00 a.m., ITS will be performing routine annual certificate updates to the eduroam network. When prompted, please click “continue” to be connected to the network. Thank you for your cooperation. If you experience connection issues, please submit a ticket at service.drake.edu/its, call 515-271-3001, or visit the lower level of Carnegie...
Author: Becky Klein (Becky Klein)
Schick Receives Inaugural Roger W. Lee Endowed Scholarship for First-Generation Pharmacists
Michaela Schick, a third-year student pharmacist, was awarded the inaugural Roger W. Lee Endowed Pharmacy Scholarship for the 2023-2024 academic year. This scholarship recognizes first-generation pharmacists who are pursuing their PharmD within Drake University’s College of Pharmacy and Health Sciences (CPHS). Originally from Beaver Dam, Wisconsin, Schick was drawn to the pharmacy profession because of...
Murcek Receives Inaugural June Felice Johnson Pharmacy Scholarship
McKenna Murcek, a third-year student pharmacist, was awarded the inaugural June Felice Johnson Pharmacy Scholarship for the 2023-24 academic year. This scholarship recognizes student pharmacists within Drake University’s College of Pharmacy and Health Sciences (CPHS) who have demonstrated preparation for and an interest in pursuing a career in diabetes patient care and education. Originally from...
Planned database maintenance July 9
On July 9, ITS will be performing required patching and updates to the Oracle Database. From 7 – 9 a.m. on July 9, services like Self Service, Admin Pages, Workflow, eTranscripts, ProcessMaker, TouchNet, and other connected systems will be temporarily unavailable. We appreciate your cooperation and patience while we perform this necessary maintenance to ensure...
Planned Papercut maintenance July 6
On July 6, 2023 at 4:30 p.m., ITS will be performing maintenance to campus printers and Papercut services. No outage is anticipated. Please allow 15 minutes for potential service interruptions. Thank you for your cooperation while we perform this maintenance. If you experience issues outside this window, please submit a ticket at service.drake.edu/its, call 515-271-3001,...
Microsoft Outlook service interruption resolved
The Outlook Web Access (OWA) service interruption has been resolved. Users should now be able to access their Outlook email accounts via the web browser. The desktop and mobile applications were not impacted. If you continue to experience issues, please call the Support Center at 515-271-3001, submit a ticket at service.drake.edu, or visit the lower...
Microsoft Outlook web browser service interruption
As of 8 am, ITS became aware of a widespread Microsoft issue affecting the Outlook Web Access (OWA). Users are not able to access their Outlook email accounts via the web browser. Currently, the desktop and mobile applications are not impacted. We will continue to provide updates as Microsoft works to resolve the issue. Thank...
EMS planned maintenance Wednesday, June 28
The Event Management System (EMS) will be unavailable from 12:00 p.m. Wednesday, June 28 until about 3 p.m., Thursday, June 29 while ITS migrates Drake’s self-hosted system to EMS Cloud Services. EMS will also be upgraded to the latest version at that time. Services should resume after 3 p.m. on June 29. Thank you for your cooperation...
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
Williams Named IATS Educator of the Year
Richelle Williams, assistant professor of athletic training in Drake University’s College of Pharmacy and Health Sciences, was named the Educator of the Year at the Iowa Athletic Trainers’ Society (IATS) Annual Meeting and Clinical Symposium in Des Moines, Iowa, on May 26, 2023. The Educator of the Year Award honors members of the IATS who...