Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
Author: Becky Klein (Becky Klein)
Iowa Rural Health Association partners with Drake University College of Pharmacy & Health Sciences for enhanced management services
The Iowa Rural Health Association (IRHA) is pleased to announce a new collaboration with Drake University’s College of Pharmacy & Health Sciences. This innovative partnership will bring enhanced management services to IRHA, leveraging the expertise of Drake University’s renowned faculty, staff, and students. Under this collaboration, Drake’s College of Pharmacy & Health Sciences will assume...
Phi Delta Chi Chapter at Drake University Receives National Recognition at Grand Council Meeting
The Phi Delta Chi Chapter at Drake University received significant recognition at the National Grand Council Meeting held on August 3-5, 2023, in Houston, Texas. These accolades highlight the Drake Phi Delta Chi Chapter’s enduring commitment to excellence and its longstanding presence among the top chapters within the professional fraternity. One of the most prestigious...
Reminder: ITS routine database maintenance on Sunday
Database maintenance will be from 6 a.m. to 9 a.m. on Sunday, September 24, 2023. The following services will be unavailable: Banner Admin pages, Self Service, ODBC, eTranscripts, and Online Balloting. ProcessMaker will be available in a limited capacity. Please plan accordingly for your ProcessMaker and Banner projects. For a full schedule of maintenance dates...
Drake.edu Outage Resolved
Thank you for your patience. ITS has now resolved the Drake website being down. Users should now be able to access drake.edu. If you continue to be unable to access drake.edu, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Partial eduroam Outage
At 8:00 a.m., ITS became aware of a partial eduroam outage in Meredith Hall. As a result, some users may not be able to connect to the eduroam network. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your...
Citrix Remote Desktop Planned Outage 8-10am Saturday, September 9
Microsoft Word – ITS Outage Comm Plan ITS is making updates to Citrix Remote Desktop. As a result, access to Citrix will be unavailable between 8:00 a.m. – 10:00 a.m. on Saturday, September 9. Because of this, Banner will not be available via Citrix during this window. This will not impact access to Banner on...
CPHS Welcomes Incoming PharmD and OTD Classes During White and Blue Coat Ceremonies
Drake University’s College of Pharmacy and Health Sciences (CPHS) recently welcomed first-year students into the Doctor of Pharmacy (PharmD) Class of 2027 and the Occupational Therapy Doctorate (OTD) Class of 2026. The College continued its tradition of welcoming the incoming students through a three-day professional orientation program, culminating with the White and Blue Coat Ceremonies on...
Printing Services Interruption Resolved
Thank you for your patience. ITS has now resolved the printing service interruption. If you continue to have issues printing, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Printing Service Interruption
At 8:30 am, ITS became aware of a printing service interruption. As a result, some print jobs are remaining in the queue for long periods of time. Please allot extra time for your print jobs to be completed. ITS is diligently working towards a resolution. We will provide updates and will let you know when...