Today, Apple released the newest version of macOS, Sonoma. ITS generally allows users to update their Drake owned computer after the first or second point release (e.g. 14.1) of the operating system. By that point all of the bugs and security issues in the operating system should be fixed, and ITS will have had the...
Author: Becky Klein (Becky Klein)
Employee Dashboard Outage Resolved
Thank you for your patience. ITS has now resolved the employee dashboard outage. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Employee Dashboard Outage
At 8:00 a.m., ITS became aware that the employee dashboard is down. As a result, users may not be able to access the employee dashboard for time sheets, leave reports, or other tools. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved....
Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2022 please see www.drake.edu/its/maintenanceschedule/.
Iowa Rural Health Association partners with Drake University College of Pharmacy & Health Sciences for enhanced management services
The Iowa Rural Health Association (IRHA) is pleased to announce a new collaboration with Drake University’s College of Pharmacy & Health Sciences. This innovative partnership will bring enhanced management services to IRHA, leveraging the expertise of Drake University’s renowned faculty, staff, and students. Under this collaboration, Drake’s College of Pharmacy & Health Sciences will assume...
Phi Delta Chi Chapter at Drake University Receives National Recognition at Grand Council Meeting
The Phi Delta Chi Chapter at Drake University received significant recognition at the National Grand Council Meeting held on August 3-5, 2023, in Houston, Texas. These accolades highlight the Drake Phi Delta Chi Chapter’s enduring commitment to excellence and its longstanding presence among the top chapters within the professional fraternity. One of the most prestigious...
Reminder: ITS routine database maintenance on Sunday
Database maintenance will be from 6 a.m. to 9 a.m. on Sunday, September 24, 2023. The following services will be unavailable: Banner Admin pages, Self Service, ODBC, eTranscripts, and Online Balloting. ProcessMaker will be available in a limited capacity. Please plan accordingly for your ProcessMaker and Banner projects. For a full schedule of maintenance dates...
Drake.edu Outage Resolved
Thank you for your patience. ITS has now resolved the Drake website being down. Users should now be able to access drake.edu. If you continue to be unable to access drake.edu, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Partial eduroam Outage
At 8:00 a.m., ITS became aware of a partial eduroam outage in Meredith Hall. As a result, some users may not be able to connect to the eduroam network. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your...
Citrix Remote Desktop Planned Outage 8-10am Saturday, September 9
Microsoft Word – ITS Outage Comm Plan ITS is making updates to Citrix Remote Desktop. As a result, access to Citrix will be unavailable between 8:00 a.m. – 10:00 a.m. on Saturday, September 9. Because of this, Banner will not be available via Citrix during this window. This will not impact access to Banner on...