ITS is making updates to Banner. As a result, access to Banner 9, Banner/DUSIS INB, MyDUSIS, Workflow, ODBC, eTranscripts, Online Balloting, and DSAP will be completely unavailable between 7 a.m. and 7 p.m. on Saturday Oct. 26. This upgrade is being made to apply security and functionality upgrades and patches. We appreciate your patience while...
Systems supported by ITS may be unavailable due to monthly routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2019 please see www.drake.edu/its/maintenanceschedule/
Thank you for your patience. ITS has now resolved the Blackboard outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
At 4:40 p.m., ITS was made aware of a Blackboard outage. Blackboard is completely inaccessible. ITS is diligently working towards a resolution and has contacted Blackboard for assistance. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If you’d like to receive these notifications...
October is National Cyber Security Awareness Month (NCSAM). To celebrate the 15th year of NCSAM, ITS is holding a Phishing Quiz through Oct. 18. The Phishing Quiz is a contest where Drake students can learn about how to identify phishing emails and fraudulent websites and stay safe online. Everyone who completes the quiz will be...
ITS has been made aware of issues accessing shared email accounts from select Windows Outlook desktop clients. This is affecting some people’s ability to access shared email accounts like those used in departments. ITS is diligently working towards a resolution. In the meantime, if you know your shared account login and password, you can access...
Thank you for your patience. ITS has now resolved the Konica Minolta color printing outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2020 to phone number 226787. If...
At 8:30 a.m., ITS was made aware of an outage involving the Color FollowMe queue for all Konica-Minolta printers on campus. Currently color printing is unavailable on any Konica-Minolta printer. Black and white printing is unaffected, as is color printing on Lexmark printers. ITS is diligently working with our vendor towards a resolution. We will...
Systems supported by ITS may be unavailable due to monthly routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2019 please see www.drake.edu/its/maintenanceschedule/
At 7:00 a.m., ITS learned of an outage affecting time sheet submission. At 8:00 a.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.