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Author: Carla Herling (Carla Herling)


Come and Learn about the New ITS Service Portal

ITS is launching a new service portal on May 23. This site will allow faculty, staff, and students to learn about technology services available, browse our knowledge base for how-to technology guides, or get assistance with an issue. We anticipate that using this portal will help resolve issues faster, and improve campus communication. ITS is...


Google Docs Phishing Email Follow Up

On Wednesday May 3, a phishing email was sent to many Drake faculty, staff, and students, and was widely distributed across the internet, which appears to be an invitation to view a Google Doc. The “From” address may seem familiar to the recipient, however the “To” address is always hhhhhhhhhhhhhhhh@mailinator.com. A button graphic uses Google’s...