ITS is still working to resolve the Citrix (VDI) outage. Select individuals receive an “Access is denied” message when opening Citrix apps or desktops. We will keep you posted of progress and will let you know when this outage has been resolved. Thank you for your continued patience. To receive outage notifications by text, opt in by texting DrakeITSAlerts to phone number 226787. You first need to be signed up to receive Bulldog Alerts by text. Check your Bulldog Alerts Settings in myDrake.