ITS staff is continuing to work to resolve the issue that’s affecting the Support Center phone line at 515-271-3001. Until the outage is resolved, please submit any issues by visiting the IT service portal at

We appreciate your patience as we continue to work towards resolving this issue.

To receive outage notifications by text, opt in by texting DrakeITS2020 to phone number 226787. You first need to be signed up to receive Bulldog Alerts by text. Check at Bulldog Alerts Settings in myDrake.