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ITS News & Announcements

Upcoming Campus Computer System Updates

ITS staff will be releasing required OS updates for all campus Mac and Windows computers beginning this month. During this time, devices will receive required system updates, including Windows 25H2 and macOS Tahoe. Service interruptions may occur as updates are installed. This work is necessary to keep campus technology secure and up to date.  If you experience issues after the...

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ITS News & Announcements

Planned Maintenance, Jan. 6: ProcessMaker

ITS vendor partner ProcessMaker will be performing routine maintenance on the system today, Tuesday, January 6 beginning at 75 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after the work...

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Drake’s accelerated bachelor of science in nursing program receives Iowa Board of Nursing approval

Drake University’s commitment to excellence in health care education took a significant leap forward as the Iowa Board of Nursing approved the University’s nursing program proposal and curriculum for the Accelerated Bachelor of Science in Nursing Program.  In addition, the Higher Learning Commission has granted approval of the program, and the Accreditation Commission for Education...

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Drake pharmacy program ranks fourth among private schools in US News & World rankings

Drake University’s pharmacy program, part of the College of Pharmacy and Health Sciences, ranked in a fourth-place tie in the 2024 edition of U.S. News & World Report’s “America’s Best Graduate Schools.” Drake’s score in the rankings was 3.1 on a 5-point scale. The U.S. News & World Report rankings for pharmacy schools are based exclusively on...

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Drake’s occupational therapy program achieves #1 in Iowa and top 20% US News & World Report ranking

Drake University’s Occupational Therapy Program ranked #1 in Iowa and in the top 20% of all programs nationally in the 2024 edition of U.S. News & World Report’s “America’s Best Graduate Schools.” Drake’s score in the rankings was 3.1 on a 5-point scale, placing it 53rd out of 263 programs. This recognition underscores the program’s...

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ITS Alert

Update: Wireless Network Issues

ITS staff and our vendor, Cisco, have identified a recent system change that caused the wireless network issue. We’ve implemented a workaround, and at this point all users should be able to connect normally to our wireless networks, including eduroam and DUGuest. We continue to work on fully restoring service; we’ll keep you posted on...

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ProcessMaker Outage Resolved

Thank you for you patience. ITS and ProcessMaker have resolved the ProcessMaker outage. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.

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ProcessMaker Outage

At 8 a.m., ITS became aware of an outage with ProcessMaker, Drake’s business process automation platform. As a result, any automated workflows fired from Banner, Banner and Finance Security Requests, and ESF requests cannot be submitted or acted on. ITS is diligently working with ProcessMaker towards a resolution. We will provide updates and will let...

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Grant awarded to Iowa State Public Defender’s Office will build on the Wrongful Convictions Clinic’s ability to represent the wrongfully accused

The Drake Wrongful Convictions Clinic (WCC) will continue its work with the Iowa State Public Defender’s Office to seek DNA testing for wrongfully convicted Iowans. The Iowa State Public Defender’s Office has received a $855,000 grant from the Bureau of Justice Assistance (BJA) to build on the Clinic’s ability to represent indigent Iowans who are...