Category: ITS News & Announcements

Thank you to the 524 members of the campus community who took the time to participate in the 2017 ITS phishing quiz. We hope you learned more about how to spot potentially malicious emails and secure your digital life. Thanks too to all those who stopped by the ITS table in Olmsted and spun the...

At roughly 10 a.m., ITS was made aware of people unable to login to the blueSpace website (https://bluespace.drake.edu). This is affecting access to personal and departmental file storage from the web. The Xythos Drive on both Mac and Windows computers is still working, and people may continue to access personal and departmental files there. ITS...

Today’s the final day to enter the ITS Phishing Quiz. Drake students, faculty, and staff can learn about how to identify phishing emails and fraudulent websites. Everyone who completes the quiz will be entered to win one of six prize packages. Visit www.drake.edu/its/phish today.  

Starting Saturday, November 18, at 6 a.m. and lasting until 10 a.m., all Banner (DUSIS) services will be unavailable. Access to blueView, MyDUSIS, DUSIS (INB) Forms, Workflow, eTranscripts, Job Submission, and ODBC (Microsoft Access) will be unavailable. This outage will allow ITS to install necessary software upgrades for the Banner/DUSIS system. If you continue experiencing...

Rest assured that during this migration we are not heading south for the winter… Blackboard will be migrating to a different kind of environment without much change to our users. In order to complete the migration, Blackboard will be unavailable between December 23 and 27. Please be sure to plan accordingly for this migration timeline....

In preparation for upcoming campus launch of Microsoft OneDrive, ITS staff pushed the OneDrive client to Drake-owned Mac computers earlier this afternoon. There is no need to do anything with this software at this time, ITS staff just wanted to be transparent about this change. We are working with departments across campus to roll out...

ITS would like to thank everyone for their patience as we continue working with our vendors to find a permanent solution for the issues we’ve been having with printing to Lexmark printers. We understand this issue is causing significant frustration, and we are doing all we can to resolve the problem as quickly as possible....

As ITS continues to work towards a more permanent resolution of our recent printing issues, we want to hear from you. Please let us know how printing has been working for faculty and/or staff in your department. Visit https://drake.qualtrics.com/jfe/form/SV_d4q1BF875MnAjhr to complete the survey by Friday at noon. We will use this feedback to determine next steps...

Now through November 17, ITS is holding a Phishing Quiz, a contest where Drake students, faculty, and staff can learn about how to identify phishing emails and fraudulent websites. The first 300 people to take the quiz will win a certificate for a free taco courtesy of Taco Johns. Everyone who completes the quiz will...