At 10:35 a.m., ITS was made aware of a VDI outage. This is preventing people from launching new applications or opening new desktop sessions from Citrix Receiver or the vdi.drake.edu web-based storefront. Applications and desktops that were launched prior to 10:35 a.m. should be unaffected. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.