At 8:30 this morning, ITS was made aware of a service interruption in the Lynda.com service. They are working on resolving the issue, and the service will hopefully return soon. Thanks for your patience.
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Category: ITS News & Announcements
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Cloud Service Authentication Outage Resolved
ITS has resolved the issue with authentication to cloud services. Thank you for your patience while we worked on a resolution. Please contact the Support Center at 515-271-3001 if you continue to experience problems.
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Update on Cloud Services Authentication Outage
Access to cloud services such as email, TeamDynamix, Slate and CampusLabs has been restored for users on campus. We are continuing to work with Microsoft to resolve the issue for off campus users as well. Thank you for your patience.
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Cloud Services Authentication Outage
At approximately 10:45 a.m. ITS was made aware of an outage for authentication to cloud services. This affects authentication attempts to email, TeamDynamix, Slate and CampusLabs. ITS is diligently working to resolve this issue. Thank you for your patience.
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Wireless Connectivity Issues in the Residence Halls Resolved
Thank you for your patience. ITS has now resolved the wireless performance issues reported in the residence halls. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its.
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Wireless Outage Resolved
Thank you for your patience. ITS has now resolved the issue with the wireless network. If you continue to experience issues, please contact the Support Center at 515-271-3001 or supportcenter@drake.edu.
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Wireless Outage
At approximately 2:45 PM, ITS was made aware of a wireless network outage. This is affecting access to the wireless network across campus. ITS is diligently working towards a resolution. We will provide updates and let you know when the outage has been resolved. Thank you for your patience.
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Banner INB Apps Issue Resolved
Thank you for your patience. ITS has now resolved the Banner INB apps issue. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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Update on Wireless Connectivity Issues in the Residence Halls
ITS is continuing to investigate wireless performance issues reported in the residence halls. We’re working with our vendor to find the root problem. If you are having wireless issues in the residence halls, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its.
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Banner INB Apps Issue
ITS was recently made aware of Banner issues. This is primarily affecting people who had opened Banner sessions earlier today through Banner INB apps on VDI and try to return to them. ITS is diligently working towards a resolution. In the meantime, please try closing your open sessions and creating a new one. We’ve found...