At approximately 8:15 AM, ITS was made aware of intermittent Internet slowness and outages. This is affecting all access to Internet resources to and from campus. ITS is diligently working towards a resolution. We will provide updates and let you know when the outage has been resolved. Thank you for your patience.
Category: ITS News & Announcements
Tech Tuesdays from ITS
Join ITS staff for the next sessions of Tech Tuesdays. All sessions will include time for Q&A (and cookies!). Each month we’ll have a different topic designed to provide you with resources to use technology more efficiently in your job (and possibly your life). Feel free to sign up for one session, or all four,...
MyDUSIS, blueView, Banner Planned Outages Wednesday Evening and Sunday Morning
Tomorrow, Jan. 17, from 9 to 11 p.m., and Sunday, Jan. 21, at 7:30 a.m. and lasting until 9:30 a.m., all Banner (DUSIS) services will be unavailable. Access to blueView, MyDUSIS, DUSIS (INB) Forms, Workflow, eTranscripts, Job Submission, and ODBC (Microsoft Access) will be unavailable. These outages will allow ITS to perform necessary maintenance to...
Mac Self Service Outage Resolved
Thank you for your patience. ITS has now resolved the Mac Self Service outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.
Mac Self Service Outage
At 10 a.m., ITS was made aware of a Mac Self Service outage. During this time, users of Drake-owned Mac computers are unable to download hosted software. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.
Widespread Phishing Email Targeting Drake Employees
Starting at 9:00 a.m. this morning, an email with the subject “ACTION REQUIRED Drake University Revised and Updated Business Integrity Program For All Employees” appearing to come from President Martin was sent to a large number of faculty and staff. This was a widespread, malicious phishing email directly targeting Drake. The link in the email...
Firefox Update Installed on Drake-Owned Computers
Due to a minor security flaw in the Firefox web browser, ITS has pushed out a Firefox update to all Drake-owned computers with Firefox installed. To complete the update, please restart your Firefox browser at your earliest convenience. If you have any issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its.
Is Your Password on the List of 2017’s Weakest?
Strong passwords, these were not. Each year, security company SplashData ranks the most common-and worst-passwords. Now that Star Wars: The Last Jedi has been released, “starwars” and similar variants are among the worst passwords used in 2017, coming in at number 16 on their list. Variants of “passw0rd” and keyboard patterns are also highly ranked....
Campus Phones Planned Outage from 10 to 10:30 p.m. Friday, January 5
The campus telephone system lost a power supply a few weeks back and needs to be replaced. As a result, access to campus phones will be unavailable tonight, Friday, January 5, between 10 and 10:30 p.m. while we work with our vendor to complete the repairs. During this 30-minute window, campus phones will be unable...
Campus Internet Planned Outage on December 27 from 9 a.m. to 12 p.m.
ITS is making updates to campus Internet services. As a result, access to campus Internet services will be intermittently unavailable between 9 a.m. and 12 p.m. on Wednesday, December 27. This includes Banner, the Drake website and other online campus resources. This upgrade is being made to ensure our systems are able to remain consistently...