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Category: ITS News & Announcements

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Intermittent Network Outages Tonight Between 10 p.m. and 6 a.m. (April 6-7)

Drake has been made aware of a critical vulnerability that needs to be patched immediately to reduce the risk of unauthorized access to campus systems and information. ITS will be applying this patch between 10 p.m. tonight and 6 a.m. tomorrow morning. As a result, network access, including access to the internet, may be intermittent...

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Shared File Storage Outage Resolved

Thank you for your patience. ITS has now resolved the shared file storage outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.

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Shared File Storage Outage

At 8:23 a.m. ITS was made aware of an intermittent shared file storage outage. This is affecting files shared within academic units. These files may be identified as being stored on the Z, P, or T drives. ITS is diligently working towards a resolution. We will provide updates and will let you know when this...

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Opt in to receive ITS outage notifications via text

Faculty, staff, and students are invited to opt in to a new text message service to receive alerts regarding unexpected technology outages. Opt in by texting DrakeITS2018 to phone number 226787. Text messages will only be sent between the hours of 7:30 a.m. and 9 p.m. This new notification system is in addition to ITS’...

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blueView Outage Resolved

Thank you for your patience. ITS has resolved the blueView outage and we have removed the temporary web page. We will continue to monitor the system over the weekend. If you experience issues accessing blueView, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you would like to receive...

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Temporary Links to Campus Resources Now Available

ITS staff is still working to restore blueView, but we have now provided access to key campus services including MyDUSIS at blue.drake.edu. From there you will sign in to get access to make payments, view your email, visit Blackboard, view time sheets and leave reports, among other functions. In order to ensure that you can...

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blueView and MyDUSIS Outage Update

ITS is continuing to work on resolving the blueView and MyDUSIS outage. Our focus is on restoring access to key systems. We will continue to keep you posted on progress and will let you know when this outage has been resolved. Thank you for your continued patience. If you’d like to receive these notifications via...

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blueView Outage

Shortly before 11:43 p.m. Thursday evening, ITS identified troubles resulting in a substantial outage of the blueView campus portal. This is affecting all access to blueView; in some cases this is also inhibiting the use of applications normally accessed by clicking through blueView. ITS is diligently working towards a resolution. We will provide updates and...

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VDI Outage Resolved

Thank you for your patience. ITS has now resolved the VDI outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.