Thank you for your patience. ITS has now resolved the wireless network outage. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.
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Category: ITS News & Announcements
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Update on Wireless Network Issue
ITS is still working with our vendor to resolve the wifi connection issue. We will keep you posted of progress and will let you know when this outage has been resolved. To receive outage notifications by text, opt in by texting DrakeITSALERTS to phone number 226787. You first need to be signed up to...
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Reported Eduroam Service Interruption
At 10:20 AM ITS was made aware that some individuals across campus could not access the Eduroam wireless network. Because of this service interruption individuals impacted may show connection to eduroam network but can not access the internet or other network connections. ITS is investigating. Updates will be posted as we discover more information. Thank...
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Network Maintenance 6:00 am Sunday May 5th
ITS will be performing necessary maintenance on the campus network between 6:00 and 7:00 am Sunday, May 5th. There will be two 15 minute periods when new connections cannot be made to eduroam or the wired network. Individuals currently connected to the network will not be impacted. If you experience issues after the maintenance is...
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Resolved: Drake.edu Website Issue
ITS staff received reports that the Drake.edu website was loading very slowly around 6:30 p.m. ITS and UCM staff worked with our outside partners to resolve the issue by about 7:30 p.m. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of...
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Planned Maintenance: Self Service/Banner Admin Pages
ITS staff will be applying upgrades and patches to the Banner system beginning Saturday, May 4 at 7 p.m. and lasting until Sunday, May 5 at 3 a.m. During this time, Self Service, Admin Pages, ProcessMaker, Workflow, eTranscripts, TouchNet, and other connected systems will be unavailable. These updates are necessary to keep our University data...
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EMS Planned Maintenance This Evening
Accruent will be conducting regularly scheduled system maintenance on the Event Management System (EMS) this evening, Thursday, April 25th between 8 p.m. – 1 a.m. CT. While the EMS maintenance window is designated for the entire timeframe, ITS staff anticipates that any outages will only last 10-15 minutes. If you experience service interruptions outside this maintenance window, submit...
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Reminder: ITS routine maintenance tonight
Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2024 please see www.drake.edu/its/maintenanceschedule/.
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Planned Maintenance: Wireless Network
ITS staff will be performing necessary maintenance on our wireless network tonight, Friday, April 5 beginning at 10 p.m. and lasting 2-3 hours. During this time, the wireless network may be unavailable for brief periods of time as updates are made. If you experience issues accessing the network after the maintenance period, submit a Network...
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Resolved: Wireless Network Issues
ITS has resolved the wireless network issue. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its or calling 515-271-3001. To receive SMS outage notifications, opt in by texting DrakeITSALERTS to phone 226787. Make sure you’re signed up to receive text Bulldog Alerts; check your...